Technical Business Analyst

FARMER MAC•Washington, DC

1d•$110,000 - $130,000•Hybrid

About The Position

The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac’s strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s), contribute to the development of Day in the Life Use Case definitions, business requirements and business rules, current and future state technical / workflow / data diagrams, define data conversion mappings, data integrations and data quality standards to ensure IT services are aligned with business needs. The technical analyst collaborates with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessment; brokers other IT services; and communicates trends and requirements with business and IT staff. The technical analyst defines the technical requirements via industry-standard, model-driven analysis techniques and documents and manages requirements via approved processes, templates, and tools throughout the software development life cycle. Incumbents in this position are challenged to develop and maintain effective working relationships with both business and IT in a way that demonstrates an understanding of business problems as well as IT strategies, issues, and priorities. This position requires extensive interaction with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams, other Farmer Mac business units, and occasionally external stakeholders.

Requirements

Demonstrated technical business analysis experience
Demonstrated knowledge of the software development lifecycle and systems analysis required
Experience in data architecture, and data analysis
Experience in loan operations and loan servicing
Demonstrated ability to reach consensus and signoff on requirements gathering deliverables
Demonstrated ability to work in Agile environments for software development
Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors)
Natural team player, collaborating with peers and project teams to achieve company objectives
Demonstrated ability to manage and collaborate with external vendors in the consulting space
Proven self-starter with ability to operate with limited supervision
Bachelor’s degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline
Three to five years of related experience
Experience with flowcharting tools and techniques such as Lucid
Experience working in the financial services industry
Experience working with a broad range of technologies and enterprise systems

Nice To Haves

Experience working with the Salesforce platform a plus
Experience in the secondary mortgage industry a plus
Technical / Business Analysis certification a plus
Previous consulting experience a plus
Experience with Microsoft Azure DevOps or JIRA a plus
Experience with project management tools a plus

Responsibilities

Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems.
Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner
Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework
Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions
Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows
Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks
Work with stakeholders to identify required changes or enhancements to existing software
Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT)
Provide guidance on UAT to ensure optimal test coverage
Ensure that issues are tracked, reported on, and resolved in a timely manner
Assist in the enforcement of project deadlines and schedules
Communicate and apply technical business analysis best practices
Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards.
Analyze and effectively communicate technical concepts to a non-technical audience
Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets
Partner with leadership to manage the process of innovative change across the organization
Manage and mentor junior project staff and contractors within the Information Technology team