Technical Business Analyst

HF Management Services•Lake Mary, NY

1d•Hybrid

About The Position

The Business Analyst is responsible for reviewing business processes to gain a complete understanding of current business and system processes, identify improvements and document those improvements as business requirements (Features and User stories). The BA will work interdepartmentally, make decisions, and communicate to leadership to ensure deliverables are met. This person understands the business and ensures that there is integration between business and technology. This position requires three days per week in office (Tues/Wed/Thurs) at 100 Church Street, NYC or 1101 Greenwood Lake Mary, FL The Business Analyst is a major contributor to project goals by defining business objectives and requirements, establishing deadlines, monitoring milestone completion, providing timely reporting of issues that impact progress, and resolving conflicts.

Requirements

High School diploma or GED equivalent from an accredited institution
2 – 3 years of experience as a Business Analyst
Experiencing defining and eliciting business requirements
Experience working with Agile in a delivery model
Experience identifying, documenting, and communicating business requirements
Demonstrated ability to think critically and analytically
Demonstrated ability to exercise good judgment and work with independence and initiative as well as strong ability to work closely as a team member
Proficiency in Excel and reporting functionality (pivot tables, graphs, v-lookup, etc.)

Nice To Haves

Bachelor’s degree or higher from an accredited institution
Experience in Health Insurance domain
Experience delivering features / User stories using Agile and/or SAFe methodology
Knowledge of accessing data using basic SQL queries

Responsibilities

Defining and eliciting business requirements for assigned project or company initiatives
Communicate departmentally and interdepartmentally to recommend and request new concepts and/or modifications to existing workflow, system set up, tools and designs.
Identify defects and improve departmental performance by supporting quality, operation efficiency and production goals.
Collaborate with business units to understand strategic goals and promote an environment conducive to creativity, change and information exchange.
Create documentation for business processes and collaborate with teams to share knowledge.
Work directly and independently with appropriate members of the department and other Healthfirst business units to understand project concepts, objectives, and approach.
Break down requirements into smaller chunks as User Stories under the SAFe agile methodology.
Work with Information Technology department to ensure business requirements are clearly understood and solutions are presented to meet the requirements.
Analyze various types of data and processes to root cause, trend, and summarize findings.
Present findings and recommend changes to address deficiencies and/or further improve and streamline performance based on analysis.
Maintains active communication on project updates with leadership; clearly identifying any project risks, dependencies or decisions that can impact the department or the overall organization.
Ability to prepare professional presentations and present to stakeholders and leaders across the organization