Technical Business Analyst

Genesis10 • Plano, TX

3d • Onsite

About The Position

Genesis10 is seeking a Technical Business Analyst for a contract position supporting a Global Financial Institution. This role will be part of the IT intake team, managing incoming work requests from initial engagement through requirements clarification and transition to development teams. The Technical Business Analyst will act as a key liaison between technology and business stakeholders, leading requirements gathering, analyzing existing capabilities, and contributing to the success of initiatives throughout the project lifecycle in an enterprise environment.

Requirements

• Bachelor's Degree or equivalent four-year experience in a related field
• 5–7+ years of experience as a Technical Business Analyst, working closely with business partners to elicit requirements, document process flows, identify risks and mitigation strategies, and participate in technical solution definition
• 2–3 years of technical experience and/or Computer Science degree, with the ability to read and understand BAU code and existing application functionality
• Experience supporting IT intake, demand management, work prioritization, forecasting, or similar technology intake processes
• Experience managing incoming work requests from initial business engagement through requirements definition and transition to development teams
• Strong experience with Agile methodologies and Agile delivery practices
• Working experience with JIRA and other Agile/project management tools
• Strong Microsoft Office skills, particularly Excel, Word, PowerPoint, and Outlook
• Previous success working in a dynamic environment with the ability to manage multiple requests and adapt to changing priorities
• Excellent communication, stakeholder management, facilitation, negotiation, and presentation skills
• Ability to work independently with minimal supervision and proactively manage competing priorities
• Experience with client-facing applications

Nice To Haves

• Experience working with project or intake management tools
• Technical understanding of enterprise applications, software development lifecycles, integrations, and modern technology environments
• Prior banking or financial services experience

Responsibilities

• Work with IT and Business stakeholders to define and deliver solutions that meet business objectives
• Support the IT intake team by managing incoming work requests from initial engagement through requirements clarification and transition to development teams
• Act as a key liaison between technology teams and internal customers, ensuring business needs, priorities, and expectations are clearly understood
• Lead initial requirements gathering and stakeholder engagement, including eliciting, documenting, analyzing, validating, and managing requirements
• Manage incoming work through the intake process, ensuring requests are appropriately assessed, prioritized, documented, and routed to the appropriate technology teams
• Support forecasting and demand planning by tracking incoming requests, anticipated work, priorities, capacity, and delivery timelines
• Serve as the ultimate facilitator between Business and IT in understanding business needs and play a key role in the overall management and success of initiatives through the project lifecycle
• Analyze existing capabilities, identify gaps and opportunities, and help translate business needs into actionable technical requirements
• Communicate with Developers to ensure acceptance criteria and user stories are clearly understood and appropriately implemented
• Partner with Testers to ensure test plans and scripts adequately address documented business requirements
• Facilitate team routines such as daily stand-ups, sprint reviews, product demos, Feature/Story grooming, and other Agile ceremonies as needed
• Fulfill Scrum Master responsibilities and facilitate Scrum ceremonies based on changing business and delivery demands

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree