Technical Business Analyst
About The Position
The Technical Business Analyst will support two scrum teams in the Product Department that work on the same business application: a rules engine for automated evaluation of health care claims. The role connects the Product Owner with the technical IT team and translates product direction into user stories and acceptance criteria. The analyst reports to the Vice President, Product. The position is eligible for remote work, with quarterly travel to the company’s corporate office in Tampa, Florida. The analyst documents functional and technical requirements and establishes and enforces practices for creating detailed requirements and supporting materials, including use cases, process and data flows, context diagrams, wireframes, data-mapping documents, and data dictionaries. The role collaborates professionally with internal and external customers and works effectively with technical delivery teams, management, and staff throughout the organization.
Requirements
- At least 3 years of experience as a technical business analyst or in a similar position in health care IT.
- Experience as a Technical Business Analyst on multiple medium- to high-complexity projects involving custom and vendor-supported solutions.
- A bachelor’s degree in a related field, or at least 8 years of direct and applicable experience in lieu of a degree.
- Experience serving as the functional subject matter expert for supported applications and processes, including underlying infrastructure and data.
- Ability to perform intermediate to complex SQL queries and understand data-modeling concepts, such as the Entity-Relation model, and their application.
- Strong written and oral communication skills, including the ability to create and deliver presentations to varying audiences.
- Ability to collaborate, encourage creative excellence, and promote continuous innovation and improvement.
- Strong change-management and documentation skills.
- Experience with Agile, SAFe, Waterfall, and hybrid project delivery methodologies.
- Ability to support multiple projects with minimal direction and supervision.
- Knowledge and experience with HIPAA regulations and security, privacy, and transaction standards for PHI and IIHI.
- Creative thinking skills, including the ability to ask broader questions that lead to process improvements and anticipate needs beyond those specifically requested.
- Ability to work effectively in a matrix organization.
- Knowledge of the software development life cycle and work-management tools such as JIRA.
- Strong interpersonal skills and the ability to work effectively with technical delivery teams, management, and staff at all organizational levels.
Nice To Haves
- Hands-on experience working with health plan claims and related systems.
- Prior experience in an early-stage growth company.
Responsibilities
- Document functional and technical requirements as user stories, working with the Product Owner and others to clarify desired features and functionality.
- Establish and enforce best practices for documenting requirements, use cases, process flows, data flows, context diagrams, wireframes, data-mapping documents, data dictionaries, and other materials needed to define and support the company’s evolving needs.
- Collaborate professionally and constructively with internal and external customers, technical delivery teams, management, and staff at all levels of the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
