Technical Business Analyst

ForTec Medical•Hudson, OH

About The Position

The Technical Business Analyst translates approved business and process requirements into detailed system requirements, epics, user stories, and acceptance criteria that support predictable delivery of technology solutions. Working with the Systems Design & Intelligence (SDI) team, Architecture, Engineering, QA, and business stakeholders, the role ensures requirements are technically understood, system impacts are identified, and work is sufficiently defined before development. The position combines business understanding with technical analysis across applications, APIs, integrations, and data, and maintains traceability from approved business requirements through development, testing, business acceptance, and release. The analyst also develops deep knowledge of assigned business applications and provides requirements leadership focused on clarity, system-level understanding, traceability, and accountability. ForTec Medical describes itself as an industry leader in delivering innovative surgical technologies on demand. Its mission is to improve patient health and healthcare. The company operates in more than 40 states and has provided surgical technology services for more than 30 years.

Requirements

Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Analytics, or a related technical or analytical field, or an equivalent combination of education and relevant experience.
A Business Administration degree or related business discipline may qualify when accompanied by demonstrated technical experience, training, or education in systems analysis, databases, application development, integrations, or related technologies.
At least 5 years of experience in systems analysis, technical business analysis, application analysis, software delivery, or a related role involving analysis of complex business applications.
Demonstrated experience translating business and process requirements into detailed system requirements, user stories, acceptance criteria, and other development-ready artifacts.
Demonstrated experience investigating application behavior and performing system impact analysis to identify dependencies, business rules, edge cases, and downstream impacts.
Hands-on experience with relational databases and SQL, including querying, analyzing, and validating data for requirements and system analysis.
Working knowledge of REST APIs, system integrations, and common integration concepts, with the ability to investigate how data moves between systems.
Ability to understand and trace relationships among user interfaces, application logic, APIs, integrations, and databases.
Strong understanding of the software development lifecycle, Agile methodologies, requirements management, testing, and business acceptance.
Experience working directly with software developers, architects, QA resources, and business stakeholders throughout the software development lifecycle.
Experience with complex enterprise or custom-developed business applications and Jira or similar tools for managing epics, user stories, requirements, and development work.
Excellent problem-solving and analytical skills, including the ability to think at the system level and anticipate downstream impacts of change.
Strong organizational skills and ability to manage multiple priorities in a dynamic environment.
Excellent communication, facilitation, and collaboration skills across face-to-face, phone, email, and MS Teams; strong written documentation skills and attention to detail.
Ability to translate business and process requirements into detailed system requirements that technical teams can understand and act upon.
Ability to investigate existing system behavior and distinguish business requirements from technical design and implementation decisions.

Nice To Haves

Experience with Microsoft Dynamics 365 or similar enterprise business applications.
Experience with SQL Server Management Studio, Postman, browser developer tools, Miro, and Power BI.

Responsibilities

Partner with SDI to understand approved business requirements, workflows, business rules, future-state processes, and desired outcomes.
Facilitate detailed requirements and refinement sessions to prepare work for development.
Engage SDI and business stakeholders to clarify requirements and resolve questions identified during system analysis or development.
Maintain requirements and story readiness throughout the development lifecycle.
Analyze existing application behavior, business logic, data structures, and system configuration to understand current system operation.
Use SQL to analyze data relationships and navigate front-end applications to investigate functionality and data.
Trace data flows from user interfaces through application APIs and integrations to underlying databases.
Author and maintain system requirements, user stories, acceptance criteria, system use cases, data mappings, interface requirements, UX requirements, and other development-supporting documentation.
Reference SDI-developed business requirements, process maps, workflows, business rules, and future-state designs in system and development artifacts.
Maintain traceability from approved business requirements through system requirements, stories, acceptance criteria, testing, and business acceptance.
Document system behavior, functional rules, data relationships, and application knowledge needed for ongoing development and maintenance.
Develop and maintain deep functional and technical knowledge of assigned applications and their supporting data, integrations, and business rules.
Serve as a subject-matter resource on how existing system functionality supports business processes.
Identify inconsistencies, duplicated functionality, technical dependencies, and opportunities to simplify or standardize system behavior.
Ensure test scenarios and QA coverage align with documented requirements and acceptance criteria.
Support SDI and business stakeholders in planning and executing User Acceptance Testing (UAT).
Coordinate UAT activities, track defects and requirement gaps, and facilitate resolution with appropriate teams.
Ensure documented business acceptance is obtained from the appropriate business owner before release.