Technical Business Analyst with Payments portal exp

Cloudious • Plano, TX

4d • Hybrid

About The Position

This role as a Technical Business Analyst will require strategic design and mapping of business requirements and solutions to system/technical requirements. An individual filling the Technical Business Analyst role should be comfortable to articulate possible solutions applicable to experience with Cloud-Based Software solutions. The Technical Business Analyst will also be responsible for writing technical specifications (for custom development, system integration, etc.) based on interactions directly with internal stakeholders.

Requirements

• 5+ years of experience in technical business analyst role
• Technical Background / Degree Program preferred.
• Able to discuss experience with cloud software solutions
• Possesses excellent oral and written communication skills
• Ability to work independently
• Ability to learn quickly and think creatively
• Team player with strong interpersonal skills
• Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
• Demonstrates ability to effectively prepare and maintain the following documents/tools: Process Flow Analysis, Product Architecture and Design Best Practices, Experience working with developers, Experience with Cloud Solutions and/or RDBS, Basic competence in at least one programming language (e.g. JavaScript, C#, etc.), Requirements Definition, Configuration Workbook, Data Models, Detailed Functional Design, Executive Summaries
• MN_Manufacturing_Operations

Nice To Haves

• Payments portal experience

Responsibilities

• Work on payments portal front-end pipeline, on Stencil platform, on event Manager platform
• Support Connected Technologies Platform ("CTP") provisioning, payments, fleet, monitoring and tracing infrastructure work
• Create, refine and increase monitoring for CTP services with Toyota's approved monitoring tools.
• Configure and customize monitoring dashboards, reports, and s to help SRE and incident management team focus on high priority issues
• Define SLIs and SLOs for CTP services following SRE principles.
• Work on automating tasks to streamline operational process and reduce manual activities.
• Work with Incident/Problem management team to complete post-mortem analysis of incidents and implement preventive measures.
• Collaborate with cross-functional teams to troubleshoot, investigate and resolve critical incidents
• Proactively suggest and implement improvements to enhance the system's reliability, resilience, and fault tolerance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed