Technical Business Analyst

ForTec Medical•Hudson, OH

11d

About The Position

The Technical Business Analyst translates approved business and process requirements into detailed system requirements, epics, user stories, and acceptance criteria that support predictable delivery of technology solutions. The role works with the Systems Design & Intelligence (SDI) team, Architecture, Engineering, QA, and business stakeholders to clarify technical requirements, identify system impacts, and prepare work for development. It combines business understanding with technical analysis across applications, APIs, integrations, and data. The role serves as a requirements bridge between SDI and software delivery, maintaining traceability from approved business requirements through development, testing, business acceptance, and release. The Technical Business Analyst develops deep knowledge of assigned business applications and provides requirements leadership focused on clarity, system-level understanding, traceability, and accountability.

Requirements

Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Analytics, or a related technical or analytical field, or an equivalent combination of education and relevant experience.
A Business Administration degree or related business discipline may be considered when accompanied by demonstrated technical experience, training, or education in systems analysis, databases, application development, integrations, or related technologies.
At least 5 years of experience in systems analysis, technical business analysis, application analysis, software delivery, or a related role involving analysis of complex business applications.
Experience translating business and process requirements into detailed system requirements, user stories, acceptance criteria, and other development-ready artifacts.
Experience investigating existing application behavior and conducting system impact analysis to identify dependencies, business rules, edge cases, and downstream impacts.
Hands-on experience with relational databases and SQL, including querying, analyzing, and validating data for requirements and system analysis.
Working knowledge of REST APIs, system integrations, and common integration concepts, with the ability to understand and investigate data movement between systems.
Ability to understand and trace relationships among user interfaces, application logic, APIs, integrations, and databases.
Strong understanding of the software development lifecycle, Agile methodologies, requirements management, testing, and business acceptance.
Experience working directly with software developers, architects, QA resources, and business stakeholders throughout the software development lifecycle.
Experience with complex enterprise or custom-developed business applications and Jira or similar tools for managing epics, user stories, requirements, and development work.
Excellent problem-solving and analytical skills, including system-level thinking and anticipating downstream impacts.
Strong organizational skills and ability to manage multiple priorities in a dynamic environment.
Excellent communication, facilitation, and collaboration skills across face-to-face, phone, email, and MS Teams.
Strong written documentation skills and attention to detail.
Ability to distinguish business requirements from technical design and implementation decisions.

Nice To Haves

Experience with Microsoft Dynamics 365 or similar enterprise business applications.
Experience with SQL Server Management Studio, Postman, browser developer tools, Miro, and Power BI.

Responsibilities

Partner with SDI to understand approved business requirements, workflows, business rules, future-state processes, and desired outcomes.
Facilitate requirements and refinement sessions to prepare work for development.
Engage SDI and business stakeholders to clarify requirements and resolve questions arising during system analysis or development.
Maintain requirements and story readiness throughout the development lifecycle.
Analyze application behavior, business logic, data structures, and system configuration to understand existing system functionality.
Use SQL to analyze data relationships and navigate front-end applications to investigate functionality and data.
Trace data flows from user interfaces through application APIs and integrations to underlying databases.
Author and maintain system requirements, user stories, acceptance criteria, system use cases, data mappings, interface requirements, UX requirements, and other development-supporting documentation.
Incorporate and reference SDI-developed business requirements, process maps, workflows, business rules, and future-state designs in system and development artifacts.
Maintain traceability from approved business requirements through system requirements, user stories, acceptance criteria, testing, and business acceptance.
Document system behavior, functional rules, data relationships, and application knowledge needed for ongoing development and maintenance.
Develop and maintain functional and technical knowledge of assigned business applications, supporting data, integrations, and business rules.
Serve as a subject-matter resource on how existing system functionality supports business processes.
Identify inconsistencies, duplicated functionality, technical dependencies, and opportunities to simplify or standardize system behavior.
Ensure test scenarios and QA coverage align with documented requirements and acceptance criteria.
Support SDI and business stakeholders in planning and executing UAT; coordinate activities, track defects and requirement gaps, and facilitate resolution with the appropriate teams.
Ensure documented business acceptance is obtained from the appropriate business owner before release.
Apply problem-solving and analytical skills to anticipate downstream impacts of change, manage multiple priorities, and communicate and collaborate effectively across teams.
Translate business and process requirements into detailed system requirements that technical teams can understand and act upon; investigate existing behavior and distinguish business requirements from technical design and implementation decisions.

Benefits

Company-paid holidays, a floating holiday, and generous paid time off.
Medical, dental, and vision insurance.
Short- and long-term disability insurance, life insurance, critical illness insurance, and accidental injury insurance.
Health and Wellness Program.
401(k) with company match.
Annual profit-sharing opportunities.
Free financial advising resources.
Free Teladoc account.
Employee assistance programs.
Employee referral bonuses.
Tenure milestone awards.
Holiday bonuses.
Performance-based recognition and reward opportunities.