Technical Business Analyst 2/3-Hybrid- Des Moines, Iowa

Wellabe•Des Moines, IA

1d•Hybrid

About The Position

Wellabe is hiring a Technical Business Analyst at Level 2 or Level 3, with the level determined by the candidate’s skills, knowledge, and experience. The role partners with business and technology teams to optimize costs and improve business processes, products, services, and software. It uses data analysis to identify needs, define and validate requirements, and evaluate solutions that meet business objectives. At Level 2, the analyst analyzes moderately complex business processes and application systems, manages requirements activities with minor direction, assists with and may lead stakeholder collaboration, and partners with the BA lead on process improvements and analysis tools. The analyst also guides less experienced colleagues. At Level 3, the analyst leads complex business and application systems analysis projects, stakeholder collaboration, and requirements activities; designs process improvement approaches; selects business analysis strategies and tools; and develops less experienced analysts. The role researches and models current and proposed processes and systems, develops business cases and detailed requirements, analyzes application system requirements, and helps stakeholders select feasible solutions. It also contributes to continuous improvement in business analysis practices and uses AI and generative AI tools for requirements development, analysis, documentation, research, and solution evaluation, while ensuring accuracy, security, and compliance with organizational standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Knowledge of technical business analysis principles, practices, IT standards, and the systems development life cycle; working knowledge is expected at Level 2 and advanced knowledge at Level 3.
Ability to understand, use, and clearly communicate technical solutions and business requirements.
Critical thinking, analytical, problem-solving, interpersonal, and process improvement skills appropriate to the level; advanced proficiency is expected at Level 3.
Familiarity with business analysis and collaboration tools such as Teams, SmartDraw, SharePoint, and DevOps.
Demonstrated alignment with organizational core competencies: change, communication, customer focus, financial acumen, innovation, teamwork, critical thinking, and decision making.
Agile mindset grounded in trust, teamwork, transparency, respect, continuous learning, ownership, and delivering value, with ability to apply agile tools and adapt to change.
Commitment to a diverse and inclusive culture that reflects THRIVE: Toolkit, Hear, Respect, Inclusion, Value, and Equity; listen to others, appreciate differences, and foster belonging and participation.
Commitment to a culture of betterment by making decisions aligned with the mission and core values and improving outcomes for customers, the business, and associates.
Bachelor’s degree in business, insurance, computer science, or a related field; a combination of education and/or relevant work experience may be accepted in lieu of a degree.
Level 2: 2 or more years of related experience.
Level 3: 5 or more years of related experience.

Nice To Haves

Project management experience is a plus for either level.

Responsibilities

Research, analyze, and model current and proposed business processes and systems to identify opportunities to improve operations.
Collaborate with stakeholders to develop business cases and detailed requirements, including project scope, cost-benefit analysis, efficiency, and feasibility.
Analyze application system requirements, prepare scope documents, and identify technical solutions that address business needs.
Present requirements and solution options to business, technical, and software quality assurance teams.
Facilitate solution selection and confirm feasibility and alignment with stakeholder objectives.
Elicit, define, document, verify, and validate requirements to ensure accuracy.
Plan and monitor requirements activities, including priorities, risks, scope and change control, and status communication to leaders.
Contribute to continuous improvement and business analysis practices, including field mappings, DevOps links to historical artifacts, and evaluation of process effectiveness.
Train, mentor, and support less experienced business analysts through coaching and educational opportunities.
Use AI and generative AI tools for requirements development, process and data analysis, documentation, research, and solution evaluation while ensuring accuracy, security, and alignment with organizational standards.
At Level 2, analyze moderately complex processes and application systems, manage requirements activities with minor direction, assist with stakeholder collaboration, and partner with the BA lead on improvements and analysis tools.
At Level 3, lead complex analysis projects and stakeholder and requirements activities, design process improvement approaches, and select business analysis strategies and tools.

Benefits

Hybrid availability
401(k) with company match
Health insurance
Paid time off
Paid holidays
Volunteer time off
Lifestyle Spending Account (LSA)
Paternity leave
Growth and development opportunities
LinkedIn Learning Premium access
CliftonStrengths® assessment and coaching
On-site and virtual workshops and cohorts
Free insurance acumen courses through AHIP and LOMA
Reimbursement and bonus opportunities for professional designations and certifications
Tuition reimbursement program
Opportunities to participate in Wellabe’s mentorship programs