Technical Business Analyst 2/3-Hybrid- Des Moines, Iowa

Wellabe•Des Moines, IA

9h•Hybrid

About The Position

Wellabe is hiring a Technical Business Analyst at Level 2 or Level 3, with the level determined by the candidate’s skills, knowledge, and experience. The role partners with business and technology teams to optimize costs and improve business processes, products, services, and software. It uses data analysis to identify needs, define and validate requirements, and evaluate solutions that meet business objectives. At Level 2, the analyst analyzes moderately complex business processes and application systems, manages requirements activities with minor direction, assists with and may lead stakeholder collaboration, and partners with the BA lead on process improvements and analysis tools. The analyst also provides guidance to less experienced analysts. At Level 3, the analyst leads complex business and application systems analysis projects, stakeholder collaboration, and requirements activities; designs process improvement approaches; selects business analysis strategies and tools; applies advanced analysis and problem-solving skills; and develops less experienced analysts. The position researches, analyzes, and models current and proposed processes and systems; collaborates with stakeholders on business cases and detailed requirements; evaluates application system requirements and technical solutions; and presents and validates requirements and solution options with business, technical, and software quality assurance teams. It also supports continuous improvement in business analysis practices, mentors less experienced analysts, and uses AI and generative AI tools for analysis and documentation while ensuring accuracy, security, and alignment with organizational standards. The role is hybrid in Des Moines, Iowa. A bachelor’s degree in business, insurance, computer science, or a related field is requested, though a combination of education and/or relevant work experience may be accepted in lieu of a degree. Level 2 requires 2 or more years of related experience; Level 3 requires 5 or more years. Project management experience is preferred.

Requirements

Knowledge of technical business analysis principles, practices, IT standards, and the systems development life cycle; working knowledge for Level 2 and advanced knowledge for Level 3.
Ability to understand, use, and clearly communicate technical solutions and business requirements.
Critical thinking, analytical, problem-solving, interpersonal, and process improvement skills appropriate to the level; advanced proficiency for Level 3.
Familiarity with business analysis and collaboration tools such as Teams, SmartDraw, SharePoint, and DevOps.
Demonstrated alignment with organizational core competencies: change, communication, customer focus, financial acumen, innovation, teamwork, critical thinking, and decision making.
An agile mindset grounded in trust, teamwork, transparency, respect, continuous learning, ownership, and delivering value; ability to apply agile tools and adapt to change.
Commitment to a diverse and inclusive culture that reflects THRIVE: Toolkit, Hear, Respect, Inclusion, Value, and Equity; listen to others, appreciate differences, and foster belonging and participation.
Commitment to a culture of betterment by making decisions aligned with the mission and core values and improving outcomes for customers, the business, and associates.
Bachelor’s degree in business, insurance, computer science, or a related field, or a combination of education and/or relevant work experience accepted in lieu of a degree.
Level 2: 2 or more years of related experience.
Level 3: 5 or more years of related experience.

Nice To Haves

Project management experience is a plus for either level.

Responsibilities

Research, analyze, and model current and proposed business processes and systems to identify opportunities to improve operations.
Collaborate with stakeholders to develop business cases and detailed requirements, including project scope, cost-benefit analysis, efficiency, and feasibility.
Analyze application system requirements, prepare scope documents, and identify technical solutions that address business needs.
Present requirements and solution options to business, technical, and software quality assurance teams; facilitate solution selection and confirm feasibility and alignment with stakeholder objectives.
Elicit, define, document, verify, and validate requirements for accuracy; plan and monitor requirements activities, including priorities, risks, scope and change control, and status communication to leaders.
Contribute to continuous improvement and business analysis practices, including field mappings, DevOps links to historical artifacts, and evaluation of process effectiveness.
Train, mentor, and support less experienced business analysts through coaching and educational opportunities.
Use AI and generative AI tools for requirements development, process and data analysis, documentation, research, and solution evaluation while ensuring accuracy, security, and alignment with organizational standards.
At Level 2, analyze moderately complex processes and application systems, manage requirements activities with minor direction, assist with or lead stakeholder collaboration, partner on process improvements and analysis tools, and guide less experienced analysts.
At Level 3, lead complex analysis projects, stakeholder collaboration, and requirements activities; design process improvement approaches; select business analysis strategies and tools; and develop less experienced analysts.

Benefits

Hybrid availability
401(k) with company match
Health insurance
Paid time off
Holidays
Volunteer time off
Lifestyle Spending Account (LSA)
Paternity leave
LinkedIn Learning Premium access
CliftonStrengths® assessment and coaching
On-site and virtual workshops and cohorts
Free insurance acumen courses through AHIP and LOMA
Reimbursement and bonus opportunities for professional designations and certifications
Tuition reimbursement program
Mentorship programs