Technical Business Analysis - Advisor I

Fiserv•King of Prussia, PA

4d•Onsite

About The Position

We’re looking for a technical business analyst passionate about delivering exciting and innovative software products that delight customers and achieve critical business objectives. You will define and drive the product vision, roadmap, and backlog for a critical product area, partnering with Engineering, Design, Data, and business stakeholders to reliably deliver measurable outcomes. You’ll translate customer and business needs into clear requirements, prioritize work, make trade-offs with strong judgment, and ensure teams ship high-quality increments on a predictable cadence.

Requirements

Bachelor’s degree in Computer Science or a relevant field, and/or equivalent military experience.
7+ years of professional experience in product management, product ownership, program management, business analysis, or a related role delivering software products.
5+ Experience owning and prioritizing a backlog, defining requirements, and delivering features end-to-end with cross-functional teams.
Experience working with agile development practices (e.g., Scrum/Kanban/XP) and Agile tools and frameworks (Jira, Confluence or equivalent).
Strong analytical and problem-solving skills, including experience defining success metrics and using data to drive decisions and measure success.
Excellent written and verbal communication skills with the ability to influence stakeholders without direct authority, and the ability to collaborate effectively with Agile cross-functional engineering teams.

Nice To Haves

Experience delivering products in regulated industries (e.g., financial services), including partnering with risk, compliance, legal, or security stakeholders.
Experience with experimentation, A/B testing, and/or customer research methodologies to validate product direction.
Technical fluency: ability to engage in architecture and API discussions and to translate between business and engineering constraints.
Experience driving multi-quarter roadmaps and coordinating delivery across multiple teams and dependencies.
Ability to thrive in a political environment, influencing others and meeting diverse expectations while continuing to promote stability and a delivery focus to the product team.
Certified Scrum Product Owner (CSPO), or equivalent certification.

Responsibilities

Own the product roadmap and team backlog: define problems to solve, set priorities, and make scope/sequence trade-offs to maximize customer and business value.
Translate strategy into execution-ready work by writing clear user stories, requirements, and acceptance criteria.
Accept completed work from the team, ensuring alignment with acceptance criteria and the definition of done.
Partner with Engineering and Design to shape solutions from discovery through delivery, balancing user experience, technical feasibility, reliability, and compliance needs.
Drive product discovery: synthesize customer feedback, stakeholder input, support insights, and data to identify opportunities and validate solutions.
Define success metrics and outcomes; identify and establish KPIs and use measurements of those indicators to guide future investment.
Lead agile rituals related to product ownership (backlog refinement, sprint planning, sprint reviews) and ensure stakeholders have full visibility into progress, risks, and timelines.
Champion a high-quality bar by partnering on testing, rollout plans, documentation, and operational readiness.
Encourage product innovation by continuously monitoring industry trends, emerging technologies and competitive offerings to inform and influence product strategy and future capabilities.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave