Technical Assistant

BB Imaging•Naples, FL

About The Position

BB Imaging is hiring a Technical Assistant to support sonographers and care teams and help patients have a smooth, positive experience. The role combines patient support, clinic workflow assistance, and administrative tasks. No prior healthcare experience is required. The position involves travel to clinic sites within an assigned area and is an hourly, non-exempt opportunity. Duties and responsibilities may change, and additional tasks may be assigned as needed.

Requirements

  • Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future.
  • At least one year of work or leadership experience is preferred, preferably in customer service or healthcare.
  • Strong communication skills and attention to detail.
  • Organized, reliable, positive, and adaptable, with readiness to support team needs.
  • Comfortable using Microsoft Office.
  • Able to thrive in a fast-paced environment and demonstrate a service-first mindset.

Nice To Haves

  • Prior electronic medical records (EMR) experience.
  • Associate or bachelor's degree.
  • One to three years of healthcare experience.
  • American Association of Medical Assistants (AAMA) certification.
  • Familiarity with EMR systems.
  • Bilingual in Spanish and English.

Responsibilities

  • Provide patient care with empathy and professionalism.
  • Travel to clinic sites within the assigned area.
  • Call existing clinical sites the day before to confirm the schedule.
  • Support clinical staff by calling patients, conducting front-desk check-in and check-out, and rescheduling patients.
  • Prepare patients and exam rooms for ultrasound procedures.
  • Retrieve patient files and obtain medical information relevant to ultrasound exams.
  • Escort patients and visitors to exam rooms.
  • Collect height, weight, blood pressure, and other patient vitals.
  • Conduct patient intake questionnaires.
  • Assist medical professionals with patient examinations or procedures.
  • Update and archive medical records and ultrasound images.
  • Clean ultrasound equipment and restock supplies as needed.
  • Perform other duties assigned by managers.

Benefits

  • Flexible Monday–Friday day shifts.
  • Paid time off (PTO) earned on an accrual basis.
  • Career development and opportunities to learn and grow.
  • Supportive, mission-driven team community.
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