Technical Assistant

BB Imaging•Austin, TX

About The Position

BB Imaging is hiring a Technical Assistant to support sonographers and care teams and help patients have a smooth, positive experience. The role combines patient-facing support, clinic workflow assistance, and administrative tasks. No prior healthcare experience is required. The position involves travel to clinic sites within an assigned area and is described as an hourly, non-exempt opportunity. The role has a flexible Monday–Friday day-shift schedule, with PTO earned on an accrual basis. Duties and responsibilities may change, and additional tasks may be assigned as needed.

Requirements

  • Organized and reliable, with strong attention to detail.
  • Positive and adaptable, and ready to support team needs.
  • Excellent communication skills and ability to thrive in a fast-paced environment.
  • Interest in healthcare and a service-oriented approach to delivering great service.
  • Comfortable using Microsoft Office.
  • At least 1 year of work or leadership experience is preferred, particularly in customer service or healthcare.
  • Legally authorized to work in the United States for any employer without sponsorship, now or in the future.

Nice To Haves

  • Prior Electronic Medical Records (EMR) experience.
  • Associate or bachelor's degree.
  • 1–3 years of healthcare experience.
  • American Association of Medical Assistants (AAMA) certification.
  • Familiarity with Electronic Medical Records (EMR) systems.
  • Bilingual Spanish and English.

Responsibilities

  • Provide patient care with empathy and professionalism.
  • Travel to clinic sites within the assigned area.
  • Call existing clinical sites the day before to confirm the schedule.
  • Support clinical staff by calling patients, checking patients in and out at the front desk, and rescheduling appointments.
  • Prepare patients and exam rooms for ultrasound procedures.
  • Retrieve patient files and obtain medical information relevant to ultrasound exams.
  • Escort patients and visitors to exam rooms.
  • Collect height, weight, blood pressure, and other patient vital signs.
  • Conduct patient intake questionnaires.
  • Assist medical professionals with patient examinations or procedures.
  • Help update and archive medical records and ultrasound images.
  • Clean ultrasound equipment and restock supplies as needed.
  • Perform other duties assigned by managers.

Benefits

  • Flexible Monday–Friday day shifts.
  • PTO earned on an accrual basis.
  • Career development and opportunities to learn and grow.
  • Supportive, mission-driven team community.
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