Technical Assistant, Adult Basic Education

Wake Technical Community College • Beltline Education Center, NC

1d

About The Position

This position will provide administrative support and assist in operational activities in Adult Basic Education. Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately.

Requirements

• High school diploma or equivalent
• Two years of related office experience and customer service experience
• Intermediate skills with MS Office products
• Ability to exhibit good interpersonal skills and work well with others
• Ability to maintain records accurately and be able to meet deadlines consistently
• Demonstrates good organizational skills
• Ability to perform normal duties with minimal supervision
• Excellent written and verbal communication skills
• Exceptional customer relations skills

Nice To Haves

• Associate degree in Office systems technology, business, computer information systems or related field

Responsibilities

• Provides clerical and technology assistance to the Adult Basic Education Instructional Programming team
• Builds course sections in the college's student information system for ABE programs
• Prepares instructor contracts, contract changes, and monthly payroll for departments within the division
• Processes and verifies all class paperwork, such as registration forms, enrollment reports, memos, and instructors' contracts, is complete for each section
• Reviews and verifies for accuracy expenditure and travel requests; copies and files all monthly travel expenditures and routes them to appropriate personnel for payment
• Prepares, evaluates, and submits end of class paperwork in accordance with Continuing Education Registrar's deadlines
• Works closely with the ABE Director to ensure regular and timely communication within the department
• Assists the ABE Instructional Programing team with scheduling meetings, training, and workshops
• Submits and verifies receipt of E-procurement orders and tracks and monitors instructional supply and book expenses for departments within the division
• Supports CCR IET team with registrations and student tracking
• Prepares all assigned paperwork and routes it to its intended recipient in a timely manner
• Ensures the accuracy and timeliness of all paperwork
• Develops and maintains internal contact lists and administrative information for the department
• Performs file maintenance of all transfer credits granted
• Processes data entry of transcripts, course equivalencies and transfer credits as required
• Collaborates with other Technical Assistants within the Instructional Programming department to ensure paperwork consistency and communication within the division
• Attends division meetings and prepares agendas and meeting minutes, as assigned
• Assists other Technical Assistants with responsibilities, as needed
• Provides supplementary assistance with front office duties as needed

Benefits

• As an equal employment opportunity employer, Wake Tech values our workforce.
• Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them.
• As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community.
• We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED