Technical Architect - Systems

HEARTLAND BUSINESS SYSTEMS LLC•Springfield, MO

About The Position

The Technical Architect develops, implements, and supports systems services and solutions for consulting clients. The role builds customer-focused relationships to identify business challenges and develop specifications and requirements for effective solutions. The architect provides technical and project leadership, collaborates across practices and business units, and contributes to product selection, configuration standards, and best practices. The role also maintains relevant certifications, develops technical and leadership skills, and meets HBS’s annual billable-hour goal.

Requirements

  • At least 5 years of experience in a technical-related field.
  • Bachelor’s degree, equivalent certifications, or equivalent work experience.
  • At least two Associate-level certifications.
  • CCNP, CCP-V, VCAP-DCV, MCA, or equivalent work experience.
  • Experience designing and architecting systems-based solutions.
  • Outcome-focused mindset.
  • Strong prioritization skills.
  • Team-player approach.
  • Professional attitude and respectful demeanor.

Responsibilities

  • Collaborate with Practice Leads to create and maintain documents and procedures.
  • Work with Project Managers and Practice Leads to execute large projects on time and within budget.
  • Provide leadership and communicate project success needs to the Project Management Team.
  • Lead other Engineers and ensure their tasks are completed accurately and on time.
  • Serve as Lead Engineer on projects involving multiple technologies.
  • Provide daily project updates, when applicable, and communicate proactively about timelines, hours, resources, and concerns.
  • Coordinate collaboration between business units to provide a high-quality customer experience.
  • Communicate effectively and take a leadership role in team and customer meetings.
  • Contribute to product selection, research, configuration standards, and best practices, and educate sales teams about products and services.
  • Work collaboratively across regional and virtual practices while maintaining a professional and respectful demeanor.
  • Maintain current vendor- and industry-specific certifications and stay current on new products and solutions.
  • Develop technical expertise, project experience, leadership, and certifications in line with the Engineering skills matrix.
  • Meet HBS’s annual billable-hour goal, which may change as the business evolves.

Benefits

  • Competitive compensation package, which may include bonuses, incentives, commissions, fair wages, retirement plans, and benefits with HSA-compatible plans.
  • Growth opportunities.
  • Community involvement.
  • Personal development.
  • Employee and family celebrations.
  • Green initiatives.
  • Personal time off.
  • Work-life balance.
  • Recognition and awards.
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