Technical Architect - Systems

Heartland Business Systems • Springfield, MO

3d

About The Position

The Technical Architect develops, implements, and supports systems services and solutions for consulting clients. The role builds customer-focused relationships to identify business challenges and develop specifications and requirements for effective solutions. The Technical Architect collaborates with Practice Leads, Project Managers, engineers, and other business units to deliver projects successfully, lead engineering work across multiple technologies, communicate project status, and support a high-quality customer experience. The role also contributes to product selection, configuration standards, and best practices; maintains relevant certifications and technical expertise; and meets HBS’s annual billable-hour goal.

Requirements

• At least 5 years of experience in a technical-related field.
• Bachelor’s degree, equivalent certifications, or equivalent work experience.
• At least two Associate-level certifications, such as CCNP, CCP-V, or VCAP-DCV, or equivalent work experience.
• Experience designing and architecting systems-based solutions.
• Outcome-focused mindset.
• Strong prioritization skills.
• Team-player approach.
• Professional attitude and respectful demeanor.

Responsibilities

• Collaborate with Practice Leads to create and maintain documents and procedures.
• Work with Project Managers and Practice Leads to deliver large projects on time and on budget.
• Provide leadership and communicate success needs to the Project Management Team; lead engineers to ensure tasks are completed accurately and on time.
• Serve as Lead Engineer on projects involving multiple technologies.
• Provide daily project updates, when applicable, and proactively communicate timelines, hours, resources, and concerns to relevant parties.
• Coordinate collaboration between business units to provide a strong customer experience.
• Demonstrate effective communication and leadership in team and customer meetings.
• Contribute to product selection and research, configuration standards, and best practices; educate sales teams about products and services.
• Work collaboratively across regional and virtual practices while maintaining a professional and respectful demeanor.
• Maintain current vendor- and industry-specific certifications and stay informed about new products and solutions.
• Develop technical expertise, project experience, leadership, and certifications in line with the Engineering skills matrix.
• Meet the annual billable-hour goal defined by HBS.

Benefits

• Competitive compensation package that may include bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior