Technical Architect 4C

BrightClaim•3409-Genpact LLC: Arizona WFH - Virtual, US, AZ

11d•$60,000 - $75,000•Hybrid

About The Position

The Technical Architect will design, deploy, and manage scalable cloud-native infrastructure and applications on Google Cloud Platform, with a strong focus on Google Kubernetes Engine. The role develops Infrastructure as Code, Kubernetes deployments, CI/CD pipelines, automation tools, and end-to-end monitoring and observability solutions to support reliable software delivery and enterprise platforms. The position supports large-scale distributed applications and microservices, manages Linux environments, and addresses production incidents through troubleshooting, root cause analysis, and on-call support. It also drives automation and contributes to AI/ML and AIOps adoption, including MLOps platforms, AI/ML infrastructure, cloud-native data processing, model lifecycle monitoring, AI-driven alerting, anomaly detection, and intelligent incident response. The role evaluates technologies such as Kubeflow and Vertex AI and collaborates with development, infrastructure, operations, and business stakeholders. This is a hybrid, day-shift role. The annual base compensation range is $60,000 to $75,000. Los Angeles, California-based candidates are not eligible. Genpact describes opportunities for hands-on experience, mentorship, learning, and career development, and states that it employs more than 140,000 people.

Requirements

Bachelor’s degree in Computer Engineering, Computer Science, or Information Technology, or a master’s degree in Information Systems or Software Engineering.
Skills listed: Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, and Storytelling.
English proficiency at C2 level.
The role involves participation in on-call support and incident management.

Nice To Haves

Listed certifications: AWS Certified Solutions Architect - Associate; Certified Data Management Professional; Certified Information Systems Security Professional (CISSP); Certified Kubernetes Administrator (CKA); and TOGAF 9 Certification.

Responsibilities

Design, deploy, and manage scalable cloud-native infrastructure and applications on GCP, especially GKE.
Develop and maintain Terraform-based Infrastructure as Code to automate cloud provisioning and configuration management.
Build, manage, and optimize Kubernetes deployments using Helm charts and container orchestration best practices.
Design and implement CI/CD pipelines using GitHub Actions and other automation tools.
Develop automation scripts and operational tooling with Python, Ansible, and Node.js.
Implement and maintain monitoring, alerting, and observability solutions using Prometheus, Grafana, and related tools.
Troubleshoot production incidents, perform root cause analysis, and participate in on-call support and incident management.
Ensure platform reliability, performance, and security through monitoring, capacity planning, and system optimization.
Collaborate with development, infrastructure, and operations teams on distributed applications and microservices architectures.
Manage Linux environments and use networking fundamentals to diagnose and resolve infrastructure issues.
Drive automation across infrastructure, deployment, monitoring, and operational processes.
Support AI/ML and AIOps practices, including model lifecycle monitoring, AI-driven alerting, and operational intelligence.
Contribute to MLOps platform design and operation, AI/ML infrastructure, and cloud-native data processing pipelines.
Evaluate and integrate technologies such as Kubeflow, Vertex AI, predictive analytics, and AI-enabled automation.
Partner with stakeholders to implement AI-driven monitoring, anomaly detection, and intelligent incident response.