Technical Analyst

Netsmart • Overland Park, KS

1d

About The Position

The Technical Analyst works collaboratively with Engineering, Consulting, and Support teams to deliver, support, and optimize Netsmart solution integrations and data mappings. This role plays a key part in enabling secure, reliable data exchange across Netsmart platforms and third-party systems while supporting clients through troubleshooting, configuration, and consultative engagements. At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post‑Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Requirements

• Bachelor’s degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or a similar field.
• Equivalent of 2 years of relevant work experience in lieu of a degree.
• Ability to build collaborative relationships by interacting and engaging with internal associates and clients.
• Ability to prioritize multiple competing priorities and deadlines.
• Strong problem‑solving and troubleshooting skills.
• JavaScript: Working knowledge to support application logic and system integrations.
• APIs: Understanding of API concepts, including integrations, data exchange, and how systems communicate with one another.
• Experience working with JSON and XML.
• PostgreSQL: Ability to query and work with data at the database level for reporting, troubleshooting, and data validation.

Nice To Haves

• Internship experience in a business, clinical, analytical, and/or technical setting.
• Experience with BPMN/DMN or similar workflow and decision automation platforms.

Responsibilities

• Implement technically focused solutions supporting Netsmart Electronic Health Record (EHR) software.
• Address incoming requests related to troubleshooting and configuration of the CareFabric architecture.
• Deliver interfaces or data solutions across multiple care records and modules.
• Establish connectivity and perform data mapping between third‑party systems and Netsmart EHRs to enable effective data exchange.
• Provide consultative sessions and technical guidance to clients.
• Identify opportunities for improvement and provide constructive recommendations to enhance solutions, processes, and client outcomes.

Benefits

• Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law.
• All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience.
• Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level