Technical Analyst II - Finance and HRIT

BOK Financial•Tulsa, OK

9d•Onsite

About The Position

The Technical Analyst II delivers services as a liaison between business units and IT, focusing on end-user experience, user and data flows, and UI/UX strategies. The role analyzes, designs, programs, plans, implements, and supports moderate-to-complex systems, software, and procedures, contributing to the long-term technology roadmap. It also manages projects with organizational impact and provides day-to-day support for complex application systems. The position supports finance and HRIT systems through solution development, production monitoring, testing, reporting, process modeling, requirements gathering, and iterative project delivery. Some on-call support outside business hours may be required. The role is based in an office setting in Tulsa.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field, and/or 3–5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations, or an equivalent combination of education and experience.
Knowledge of single-application data flows across multiple applications.
Knowledge of software integration, system integration, and related technology.
Knowledge of RDBMS principles and tools.
Knowledge of tiered environments, such as development, testing, UAT, production, and disaster recovery.
Knowledge of application disaster recovery.
Knowledge of SQL and PL/SQL queries.
Knowledge of IT and IS standards and concepts.
Knowledge of banking and payments industries and processes.
Conceptual thinking and analytical skills, including the ability to resolve moderately complex problems.
Ability to work across teams and departments, build relationships, and become a trusted advisor.
Flexibility and adaptability when influencing change.
Knowledge of project management methodology, including frameworks, phases, artifacts, processes, and project funding.
Knowledge of quality and testing methodologies and tools.
Knowledge of IT lifecycle governance.
Ability to plan the time, method, manner, and sequence of work assignments effectively.
Knowledge of Agile, Scrum, waterfall, or other project management strategies.
Oral and written communication skills to represent oneself and BOKF effectively.
Demonstrated ability to establish and build healthy working partnerships with clients, vendors, and peers.

Responsibilities

Analyze, design, test, implement, and support system solutions, enhancements, and process improvements.
Define requirements, develop specifications and documentation, and recommend solutions that provide appropriate controls, integration, and reliable performance.
Monitor and maintain production systems for availability, performance, and data integrity; investigate and resolve issues, implement corrective actions, and coordinate with stakeholders to minimize disruptions.
Develop and execute test plans and test cases, document testing outcomes, validate requirements, analyze defects, and work with stakeholders on corrective actions and deployment readiness.
Design, develop, and maintain reports, queries, and data outputs using reporting tools, SQL, and PL/SQL; document reporting requirements and provide accurate, timely information.
Provide business-process modeling and project estimates; use Scrum methods for backlog refinement, requirements gathering, user-story development, and defining acceptance and success criteria.
Collaborate with stakeholders to prioritize work, align solutions with business objectives, and support iterative delivery and continuous improvement.
Keep management informed of progress and issues, including changes needed to schedules, resources, or product status.
Provide on-call support during non-business hours when required.
Perform other duties as assigned.