Technical Analyst II - Finance and HRIT

BOK Financial•Tulsa, OK

11d•Onsite

About The Position

At BOK Financial, our success starts with our incredible talent. Are you an experienced Technical Analyst II who enjoys problem solving? This is an opportunity to drive transformation through emerging technologies, process modernization, and innovative solutions. Bring your passion for technical support and advancement. It's an exciting time to join us! The Technical Analyst II is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Defining and performing analysis, design, programming, planning, implementation, and supporting moderate to complex systems software and procedures with a focus on our long-term technology road map which requires technical and systems knowledge. Manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

Requirements

Bachelor's Degree in Information Technology or Computer Science or related field of study and / or 3-5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience.
Single application data flows across multiple applications
Software integration, system integration, and technology used
RDBMS principles and tools
Tiered environments (e.g. development, testing, UAT, production, DR)
Application disaster recovery
SQL and PL/SQL Queries
IT and IS standards and concepts
Banking and payments industry and processes
Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity.
Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans.
Influence change by being flexible and adaptable.
Project Management Methodology (basic framework, phases, artifacts, process, and project funding)
Quality / Testing Methodologies and tools
IT lifecycle Governance
Ability to effectively plan time, method, manner and sequence of own work assignments
Agile, Scrum, waterfall, or other project management strategy
Oral and written communication skills to effectively represent self and BOKF
Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers.

Responsibilities

Analyze, design, test, implement, and support system solutions, enhancements, and process improvements, defining requirements, developing specifications and documentation, and recommending effective solutions that ensure appropriate controls, integration, and reliable performance.
Continuously monitor and maintain production systems to ensure availability, performance, and data integrity, proactively identifying, investigating, and resolving issues, implementing corrective actions, and collaborating with stakeholders to minimize disruptions and support reliable business operations.
Develop and execute test plans and test cases, document testing outcomes, and validate that solutions meet business and technical requirements, analyzing defects and partnering with stakeholders to determine corrective actions and deployment readiness.
Design, develop, and maintain reports, queries, and data outputs utilizing reporting tools, SQL, and PL/SQL, documenting reporting requirements and delivering accurate, timely information to support business operations and strategic decision-making.
Provide business process modeling and estimates for projects and system enhancements, leveraging Scrum methodologies to facilitate backlog refinement, requirements gathering, user story development, and the definition of clear acceptance and success criteria, while collaborating with stakeholders to prioritize work, align solutions with business objectives, and support iterative delivery and continuous improvement.
Keep management informed of progress and issues, particularly as to needed changes in schedule, resources, or product status.
Duties may require some "on-call" support during non-business hours.
May perform other duties as assigned.