Technical Activities Program Manager (E5978B)

IEEE•Piscataway, NJ

About The Position

The Technical Activities Program Manager leads, manages, guides, supports, plans, and implements programs that advance strategic initiatives within IEEE’s Technical Activities organization. Programs vary in scale and may serve IEEE technical societies, councils, communities, or IEEE as a whole. They may involve cross-organizational information management, process development, databases, reporting platforms, websites, web applications, and other online platforms. The role partners with volunteers, staff, and collaborators across IEEE, including Technical Activities, technical societies and councils, Marketing, IT, and Legal. It creates and manages assigned programs, develops strategies and operational plans to establish sustainable operations, and provides oversight, operational support, and project management for other assigned work. The position calls for a technically savvy, creative, collaborative professional who can work effectively in a demanding, fast-paced, consensus-building environment with multiple stakeholders. The position reports to the Technical Solutions and Platforms Director and has no direct reports. Travel is approximately 5% domestically and internationally.

Requirements

Bachelor’s degree or equivalent experience in Business Development, Nonprofit Management, Technology Solutions, or a related field.
4–7 years of related work experience.
Ability to multitask and work under tight deadlines on individual and team-based projects.
Strong technology and communication aptitude, with a systems or technical development background and ability to apply technology solutions to business challenges and processes.
Ability to manage contractors and ensure obligations and deadlines are met.
Ability to negotiate with and manage vendors in support of program activities.
Familiarity with IEEE subject matter or aptitude to learn and relate it to stakeholders and customers.
Ability to understand complex verbal and written user and business requirements and translate them into clear proposals, requirements, specifications, and project plans.
Availability for occasional travel to events and meetings.
Proficiency with Microsoft Office and Google Apps, including advanced skills in MS Excel and Google Sheets.
Strong project management skills, including leading and contributing to project teams of varying sizes, prioritizing work, managing time, and handling competing priorities.
Strong spreadsheet analysis and database skills.
Proficiency with project management software such as MS Project or SmartSheet.
Ability to work independently and collaboratively in varied team and business environments.
Superior interpersonal skills, a team-oriented approach, and professional demeanor.
Ability to build effective working relationships with staff, volunteers, and vendors; respond to inquiries, delegate action items, and lead projects.
Excellent communication, motivational, and presentation skills.
Excellent problem-solving skills and ability to anticipate obstacles and research solutions, including in business-sensitive situations.
Strong understanding of IT and business processes and how they relate to one another.
Ability to think critically when reviewing data and information to ensure resources are used effectively.
Ability to create scripts and queries for importing, exporting, analyzing, and mapping data and content.
Ability to program and script using technologies such as PHP, JavaScript, Google Apps Script, JSON, XML, HTML, and CSS.
Demonstrated ability to use web content management systems to create, organize, present, and manage content.
Comfort using AI-enabled tools for synthesis, analysis, workflow efficiency, and strategic support within organizational guardrails.
Individuals currently serving on an IEEE board or committee are not eligible to apply.
The position is not budgeted for employer-sponsored immigration support, including for people in F (CPT or OPT), J, H, L, or O status.

Nice To Haves

Master’s or other advanced degree.
Technical project management experience.
Previous management-related association experience and/or a track record of successful project management.
Experience with analytics data visualization platforms such as Tableau or Google Data Studio.

Responsibilities

Develop program, project, and operational plans in support of strategic initiatives.
Manage and administer technical solutions and platforms used by assigned strategic programs.
Maintain program quality and high-integrity business practices to meet the needs of IEEE, volunteers, and customers.
Mitigate program risks and consider legal and regulatory compliance issues.
Communicate key issues, operations, strategies, and program development to customers and stakeholders within Technical Activities and across IEEE.
Gather, interpret, and prioritize customer business needs and translate them into program, platform, product, operational, and customer requirements.
Determine or recommend the time, budget, equipment, and other resources needed to sustain programs.
Support Technical Activities leadership and IEEE stakeholders in establishing long-term technical solution goals, policies, and procedures for assigned programs based on business objectives.
Manage day-to-day logistics and activities of assigned programs in accordance with IEEE policies and procedures.
Deliver or facilitate analytical and technical solutions that support strategic initiatives.
Define project scope and detailed requirements in collaboration with senior staff and volunteer leadership.
Create detailed work plans and project schedules that sequence activities required to complete projects.
Work with senior leadership to allocate the resources needed to complete projects.
Establish and maintain project and stakeholder communication schedules, provide written progress reports, and revise schedules as needed.
Drive project progress and report issues promptly to staff and volunteer leadership.
Manage day-to-day logistics and activities of assigned projects in accordance with IEEE policies and procedures.
Perform other program and project duties as assigned.