Sales - Technical Account Manager

Arrowhead Engineered ProductsCincinnati, OH
Remote

About The Position

The Technical Account Manager is responsible for managing and growing customer accounts that require a high level of technical knowledge and expertise. This role primarily engages with the dealer network through phone, online platforms, and on-site visits to deliver solutions and drive sales success. The ideal candidate will bring relevant industry experience, with a strong preference for those who have V-Twin or Metric product and sales knowledge.

Requirements

  • High school Diploma / Degree, Bachelor’s degree preferred
  • Proven experience of 2-3 years in dealer sales
  • V-Twin or Metric experience required
  • Strong ability to build and maintain client relationships
  • Excellent communication and presentation skills
  • Proficiency with CRM systems and sales tools
  • Self-motivated with a results-oriented mindset
  • Ability to travel up to 30%-50%
  • Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred
  • Excellent presentation, forecasting and analytical skills with a strategic mindset
  • Organized with the ability to handle multiple tasks in a fast-paced environment.
  • Manage and implement existing Western Power Sports Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes

Responsibilities

  • Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities.
  • Conduct face-to-face meetings and presentations to showcase our solutions and address Customer needs.
  • Develop and execute Sales plans to penetrate and expand accounts.
  • Utilize a mix of outbound calls, emails, and digital communications to achieve Sales goals and meet or exceed KPIs.
  • Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities.
  • Analyze market trends and Customer feedback to inform broader team and adapt selling strategies effectively.
  • Engage with key decision-makers and influencers to uncover and convert new business prospects.
  • Tailor your approach to resonate with various stakeholders and address their unique pain points.
  • Maintain accurate and up-to-date Account information in the CRM system.
  • Track competitive intelligence, Opportunity metrics, and client interactions to support strategic decision-making and Sales efforts.
  • Gain a deep understanding of Customer business objectives and challenges.
  • Translate these insights into compelling value propositions that highlight our company’s competitive advantages.
  • Stay informed about our Product offerings, market trends, and the competitive landscape.
  • Use this Knowledge to effectively position our solutions and address client needs.
  • Work closely with cross-functional teams to share insights and feedback to enhance overall Sales strategies.
  • Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern.
  • Use this knowledge to gain additional product placement.
  • Identify and pursue opportunities to capture additional market share and address emerging Needs within the territory and targeted customers.
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