Technical Account Manager (TAM)
AtScale•Boston, MA
•Remote
About The Position
AtScale is the semantic layer for modern data and AI. We bridge the gap between complex cloud data platforms, like Snowflake, Databricks, and Google BigQuery, and the business users who need consistent, AI-ready analytics. We are looking for a Technical Account Manager (TAM) to help us redefine how the world handles business intelligence. In this role, you will serve as the senior post-sales technical leader responsible for ensuring our top enterprise customers successfully deploy, migrate, and realize sustained value.
Requirements
- 7+ years of experience in Technical Account Management or Solutions Architecture
- Deep knowledge of cloud data platforms (Snowflake, Databricks, BigQuery)
- Comfortable in fast-paced environments where priorities can shift quickly
- Value quality over speed and are curious about using AI to improve efficiency
- Based in or able to work East Coast (ET) hours
Responsibilities
- Serve as the primary technical contact post-sale, monitoring system stability, performance, and scalability while proactively leading technical escalations to resolution.
- Oversee complex implementations and migrations from legacy systems by providing expert advice on semantic layer design, platform strategy, and AI enablement.
- Drive the usage of new capabilities and influence the product roadmap by representing field insights to our Engineering teams.
Benefits
- Competitive salary + equity
- Unlimited PTO
- Comprehensive benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
