Technical Account Leader - NAM

Baker Hughes • Houston, TX

2d • Hybrid

About The Position

The Technical Account Leader will be the Baker Hughes Service Engineering Leader for North America customer sites. The primary responsibilities will be driving customer engagement and satisfaction for technical items relating to Baker Hughes turbomachinery products: gas turbines, centrifugal compressors, and steam turbines, and HV electrical equipment. Partner with the best As a Technical Account Leader, you will supervise an international team of engineers assigned to specific customers in Baker Hughes’s North American turbomachinery fleet. The position requires a combination of skills and knowledge including engineering expertise, personnel management, leadership skills, and financial and business acumen to deliver commercially sound services by setting and meeting goals and objectives.

Requirements

• Bachelor’s degree in engineering from accredited university or college.
• Minimum of 5 additional years of experience in turbomachinery engineering (gas turbines, steam turbines, or compressors).
• Impressive interpersonal and leadership skills and the ability to influence others and lead small teams and coordinate several projects simultaneously
• Effective problem identification and solution skills, as well as analytical and organizational ability
• Willing to travel regularly throughout North America.
• Valid work authorization in the country of employment.

Nice To Haves

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Responsibilities

• Supporting North America-based customer's installed base of gas turbines and compressors including activities such as customer issue resolution, product bulletin implementation, monitoring and diagnostics, and fleet management.
• Conducting Outage Management: support customer outage planning and preparation and fast issue resolution during outage execution
• Leading technical communication for technical investigations/ RCA, collaborating with global experts to optimize customer equipment Reliability and Availability, and manage critical KPIs.
• Presenting projects plans, technical roadmaps, risks and recommendations to senior business leaders within technical space and occasionally to senior leaders in partner technical teams
• Building technical relationships with key users of Baker Hughes turbomachinery technology.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits
• Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
• Choice of coverage options that best suit your needs.
• Comprehensive and competitive benefits package.
• Additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager