Key Account Representative, NAM

ARC'TERYX•New York, NY

1d•$82,000 - $108,000•Remote

About The Position

As a Key Account Representative, you will help bring Arc’teryx’s brand vision to life at key strategic wholesale accounts, supporting a seamless brand experience while growing sales in core and emerging categories. You will work with external stakeholders to understand account needs and collaborate with internal teams across Marketing, Merchandising, Allocations, Finance, and field teams to deliver shared strategies. You will partner closely with National Account Managers and their accounts, complementing seasonal strategies across a focused group of accounts and categories. The role supports sell-in, leads sell-through analysis and in-season business opportunities, and contributes to three-year account planning for North American wholesale. This is a remote role based in New York City or within a reasonable commute. Frequent market travel is required, including travel across key US epicenters. Up to 40% of the role may involve travel within the US and Canada, with international travel also described as 25–40%, varying by seasonality. The North America Wholesale team delivers sales through local channels and works to represent Arc’teryx authentically and consistently as the retail landscape evolves.

Requirements

Bachelor’s degree in Business or a related field.
5+ years of sales experience in outdoor or athletic sales.
Thorough knowledge of key wholesale metric levers and how to use them to improve profitability and sales for the company and its retail partners.
Ability to develop practical assortment plans based on retail space, merchandise build-outs, inventory turns, and sell-through.
Strong relationship-building, selling, influencing, and negotiation skills.
Strong presentation and communication skills.
Excellent organizational skills, analytical ability, and a track record of strategic planning.
Ability to tell stories through data and analytics.
Ability to listen to others’ needs and take a holistic rather than transactional approach.
Proficiency in Microsoft Office and Excel, and experience with SPS Commerce and Power BI.
Ability to work independently and as part of a team.
Proactive approach to identifying root causes and developing solutions.
Flexibility and adaptability, balancing autonomy and collaboration.
Ability to travel internationally 25–40% of the time for internal and external events, varying by seasonality.
Strong business acumen and retail math skills to drive account revenue and profitability through prebooks and in-season sales.
Passion for outdoor activities and living the brand.

Nice To Haves

Experience selling apparel and footwear in the key account space.

Responsibilities

Support strategic sales plans for a targeted set of categories or accounts within the key account portfolio, using account insight, regional trends, and brand goals to achieve sales targets.
Drive account and category growth and profitability in line with merchandising and categorizing goals by building on areas of momentum and priority.
Use SPS Commerce data, market and competitor trends, and buyer preferences to enhance sales plans and support quarterly fiscal sales goals.
Support seasonal selling and forecasting with internal stakeholders, aiming for accurate execution in a sell-to-forecast model; provide showroom support.
Improve product catalog accuracy, facilitate ongoing product data and content, and communicate product feedback internally and externally.
Connect Tech reps, ambassadors, regional brand staff, and wholesale shop professionals through events, trainings, and activations that build brand awareness and excitement.
Partner with account services and wholesale operations to manage the orderbook, fulfillment, partner satisfaction, and in-season sales opportunities.
Travel the region to sell, educate, and amplify the Arc’teryx brand and product offering.
Track in-season data trends, drive sales, and facilitate uploads for content and product copy.
Support or lead sell-in appointments, present products, and secure pre-season sales with leading North American retailers.
Contribute to three-year account planning and support National Account Managers’ seasonal strategies.

Benefits

Extended health coverage, including mental health support and a 24/7 Employee Assistance Program.
Dental insurance.
Vision insurance.
Fertility benefits.
Immediately vested 401(k) retirement savings plan matching.
Eligibility for the Arc’teryx Annual Incentive Plan.
Access to an Employee Stock Purchase Program, where applicable.
Paid time off.
No Wasted Day program with dedicated paid days to get outside and explore.
Parental leave for birthing and non-birthing parents, including an option to ease the transition back to work.
Professional development opportunities.
Arc’teryx Academies and outdoor skill-building events.
Employee Belonging Councils.
Employee discounts and Pro Deals on gear.