Tech writer (for IT team)

Emerging Travel Group

5d • Hybrid

About The Position

We are looking for a Tech writer to support our IT team. The role involves creating and maintaining documentation for IT products and business processes, including standard operations, procedures, and legal requirements. The ideal candidate will have at least 2 years of experience as a technical writer in IT and be proficient in modern documentation practices.

Requirements

• At least 2 years of experience as a technical writer in IT
• Experience developing and maintaining documentation using the "Docs as Code" principle
• Proficiency with version control systems (git) and development tools (IntelliJ IDEA, VS Code, or similar)
• Experience with Hugo for generating static documentation
• Strong knowledge and experience with Markdown
• Experience documenting APIs and technical solutions
• Skills in creating and maintaining a product knowledge base
• Experience writing and maintaining technical documentation at all stages of the software development lifecycle
• Skills in interacting with developers, business analysts, project managers, and other team members
• Experience writing various internal documentation at the request of department heads
• Ability to create documentation for developers and users based on verbal or video descriptions
• Ability to analyze and structure large volumes of information
• Experience in independent product testing to verify the accuracy and completeness of documentation
• Experience preparing and collecting documentation for audits
• Advanced English proficiency
• Excellent knowledge of Russian and English, with the ability to write concise, structured, and well-written texts

Nice To Haves

• No mandatory info-style and dozens of Glavred-style articles

Responsibilities

• Writing documentation to support IT products (different teams) and business processes (standard operations, procedures, legal requirements)
• Updating existing documentation and keeping it current
• Developing and maintaining documentation using the "Docs as Code" principle
• Documenting APIs and technical solutions
• Creating and maintaining a product knowledge base
• Writing and maintaining technical documentation at all stages of the software development lifecycle
• Interacting with developers, business analysts, project managers, and other team members
• Writing various internal documentation at the request of department heads
• Creating documentation for developers and users based on verbal or video descriptions
• Analyzing and structuring large volumes of information
• Independent product testing to verify the accuracy and completeness of documentation
• Preparing and collecting documentation for audits

Benefits

• Fully flexible work schedule
• Choice of work format: fully remote, office, or hybrid
• Internal programs for adaptation and training
• Development of soft skills and leadership abilities tailored individually
• Partial compensation for external training and conferences
• Support for language learning (English)
• Organized group and individual lessons, plus speaking clubs
• Corporate prices on hotels and other travel services
• MyTime Day Off (extra day off for health, mental recharge, personal issues, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed