Tech Senior Complex Contract Manager

Medica•Madison, WI

1d•Hybrid

About The Position

The Tech Sr Complex Contract Manager role supporting Medica’s internal Tech teams will be accountable to partner with internal teams to negotiate complex and/or cross-functional contracts with Medica vendors. The Tech Sr Complex Contract Manager will be responsible for running negotiations for and partnering with the Sourcing and Category Management, Vendor Management and Legal teams to ensure contract terms meet business needs, price and performance requirements, and compliance with all applicable laws and regulations. The Tech Sr Complex Contract Manager will lead strategy for negotiations that will include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements/guarantees. This role will work cross-functionally with Legal, Technology, Finance, and Operations to ensure deviations from Medica-preferred terms and conditions are properly considered in the context of the vendor’s services. Performs other duties as assigned.

Requirements

Bachelor's degree or equivalent experience in related field
Major: Business, Marketing, Finance, or Pre-Law preferred
5 years of work experience in IT Procurement beyond degree
Healthcare experience with familiarity with emerging trends in contracting and healthcare
Proven experience negotiating technology and IT-related agreements, including SaaS platforms, cloud infrastructure, IT hardware and services, and staffing or consulting firms
Strong understanding of technology contract structures including SLAs, licensing and subscription models, consumption based pricing, rate cards, statements of work (SOWs), and time and materials and fixed price engagements
Demonstrated ability to negotiate complex, high-value, and multi-faceted contracts involving legal, financial, operational, and risk considerations
Excellent negotiation, analytical, and problem‑solving skills, with the ability to assess risk, identify alternatives, and drive value while balancing business needs
Highly self‑motivated and organized, with the ability to operate independently and exercise sound judgment in a fast‑paced environment
Ability to manage multiple concurrent, complex tasks, meet deadlines, and operate at a high level under pressure
Advanced critical thinking and problem solving skills including the ability to proactively identify issues, develop creative solutions, and influence outcomes
Strong enterprise mindset, with the ability to align contracting strategies to organizational objectives, stakeholder needs, and long‑term value creation
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

Responsibilities

Exercise independent judgment when analyzing information and evaluating results to lead Medica business teams to the best negotiation strategy for the situation
Develop and negotiate complex contracts for products and services that include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements/guarantees
Navigate high-pressure situations to resolve conflicts effectively
Maintain appropriate attention to detail while managing multiple complex negotiations at the same time
Collaborate and creatively solution with Medica attorneys when needed to ensure contract terms comply with legal and regulatory requirements
Analyze contract terms to identify opportunities for improvement
Utilize effective communication and collaboration skills to establish strong relationships with business partners to align on the strategic and tactical direction for vendor negotiations
Collaborate with multiple stakeholders and vendors to negotiate favorable contract terms and maintain positive working relationships
Effectively communicate business critical information including complex contract terms, in a clear and concise manner, to both internal stakeholders and external partners
Ensure contracts and relevant contract data are entered into Medica’s contract management tool