Tech Risk and Controls Lead - Audit & Issue Governance

JPMorgan Chase & Co. • Jersey City, NJ

2h • $147,250 - $200,000

About The Position

The Tech Risk and Controls Lead works within the Consumer & Community Banking Technology Control Execution organization to identify and mitigate compliance and operational risks in line with firm standards. The role provides subject matter expertise and technical guidance to technology-aligned process owners, helping ensure controls operate effectively and comply with regulatory, legal, and industry standards. It partners with Product Owners, Business Control Managers, regulators, technologists, assessment teams, and data officers to report on technology risk posture and its impact on the business.

The position oversees audit and issue governance across CCB Technology, including internal audit engagements, audit commitments, escalations, and the technology issue management lifecycle. It monitors control effectiveness, recommends improvements, and provides reporting and governance insights to senior management. The role also uses enterprise-authorized AI capabilities to support risk and controls workflows, validating AI-assisted outputs and ensuring appropriate handling of sensitive data, human review, auditability, and regulatory alignment.

Requirements

• 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, focused on regulatory compliance and risk mitigation.
• Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support technology risk and controls workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalate when uncertain, and ensure outcomes align with security, auditability, and regulatory expectations.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
• Proficient knowledge and expertise in data security, risk assessment and reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
• Demonstrated ability to influence executive-level strategic decision-making and translate technology insights into business strategies for senior executives.

Nice To Haves

• Demonstrated experience in internal audit, regulatory examination management, technology risk, or control governance within a large-scale financial services technology environment.

Responsibilities

• Provide management and oversight of audit and issue management activities across CCB Technology.
• Ensure effective identification, quantification, communication, and management of technology risk, with focus on root cause analysis and resolution recommendations.
• Use enterprise-authorized AI capabilities to synthesize risk and control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements.
• Develop and maintain relationships with LOB technologists, assessment teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
• Execute reporting and governance of controls, policies, issue management, and measurements, providing senior management with insights into control effectiveness and informing governance work.
• Monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
• Promote reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment with auditability and regulatory expectations.
• Lead and coordinate internal audit engagements across Consumer & Community Banking Technology, including stakeholder coordination, fulfillment of information requests, and management of audit activities.
• Establish governance and oversight mechanisms to monitor audit commitments, manage escalations, identify recurring themes, and drive timely, sustainable resolution of findings.
• Oversee the technology issue management lifecycle, including identification, assessment, documentation, remediation planning, milestone tracking, and closure in accordance with firmwide standards.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed