Tech E&O and Cyber Broker

WTW•San Francisco, CA

About The Position

As a Cyber Broker within Willis’ FINEX practice, the role serves as a trusted advisor to clients and their primary liaison with insurance markets. The broker designs, markets, and places complex cyber insurance programs and provides strategic advice on cyber risk-transfer solutions. The role draws on knowledge of cyber insurance products, market dynamics, and emerging cyber threats to help clients secure appropriate coverage and meet risk-management objectives. The position combines technical insurance expertise with client relationship management, business development, insurer negotiation, and collaboration across industry verticals and specialty practices. It also includes monitoring changes in cyber threats, regulation, and insurance markets; contributing to thought leadership and market-facing activities; and mentoring junior colleagues as appropriate.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • 2–5+ years of experience in cyber insurance broking, underwriting, or related financial lines disciplines.
  • Strong knowledge of cyber insurance products, coverage forms, policy language, and market practices.
  • Experience placing cyber insurance programs, negotiating directly with insurers, and participating in new-business RFPs.
  • Excellent communication, presentation, and relationship-management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Property & Casualty Insurance License, or ability to obtain one upon hire.

Nice To Haves

  • Experience working with both middle-market and large-account clients.
  • Established relationships within the global cyber insurance marketplace.
  • Professional designations such as CPCU, ARM, or RPLU.

Responsibilities

  • Advise clients on cyber insurance and related financial lines risks.
  • Lead client discussions about exposure analysis, market conditions, and renewal strategies.
  • Develop and maintain client relationships, support new business opportunities, and provide proactive, consultative service.
  • Design, market, and place cyber insurance programs across a broad range of industries.
  • Negotiate coverage terms, conditions, and pricing with insurance carriers.
  • Review insurance policies and provide coverage analyses and recommendations.
  • Structure complex and customized insurance solutions to address client needs.
  • Monitor carrier appetites, evolving exposures, market trends, and emerging products.
  • Support growth through client retention, cross-selling, and new business development.
  • Contribute to RFP responses, prospect presentations, and sales initiatives.
  • Identify opportunities to expand services and deepen client relationships.
  • Collaborate with colleagues across industry verticals and specialty practices to deliver integrated solutions.
  • Build and maintain relationships with insurers and key market stakeholders.
  • Provide technical cyber insurance expertise to colleagues and clients.
  • Monitor cyber threats, regulatory developments, and insurance market trends.
  • Contribute to thought leadership, industry events, webinars, and market-facing content.
  • Mentor and support junior team members as appropriate.

Benefits

  • Annual short-term incentive bonus.
  • Medical insurance, including prescription coverage.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Commuter Account.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Group Accident and Group Critical Illness coverage.
  • Life insurance and AD&D coverage.
  • Group Legal coverage.
  • Identity Theft Protection.
  • Wellbeing Program and Work/Life Resources, including an Employee Assistance Program.
  • Paid holidays and annual paid time off, including paid state/local leave where required.
  • Short-term and long-term disability coverage.
  • Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
  • Contributory Pension Plan.
  • 401(k) Savings Plan.
  • Deferred Compensation and Deferred Savings Plans may be available for Level 38 and more senior roles.
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