Teamlead People Operations & Support (all genders)

chargecloud

1d•Hybrid

About The Position

This role involves taking ownership of the end-to-end operational excellence of the People Operations & People Support function. The Teamlead will lead and develop the People Operations & People Support team, ensuring clarity, structure, and accountability. Key responsibilities include ensuring smooth and reliable employee lifecycle processes (from contracts to onboarding and HRIS), designing and continuously improving scalable People Operations & People Support processes, standard operating procedures, and tools. The role also involves translating People & Culture strategy and policies into efficient operational workflows and acting as a trusted operational counterpart within People & Culture to enable the function to scale.

Requirements

Several years of experience in HR Operations / People Operations / People Support / Backoffice / HR Administration, ideally in a growing organisation
Proven people leadership experience and enjoy developing teams
Strong experience with HR processes and HRIS systems
Highly structured, reliable, and execution-focused
Ability to communicate clearly in both English & German

Responsibilities

Take ownership of the end-to-end operational excellence of our People Operations & People Support function
Lead and develop the People Operations & People Support team, creating clarity, structure, and accountability
Ensure smooth and reliable employee lifecycle processes (from contracts to onboarding and HRIS)
Design and continuously improve scalable People Operations & People Support processes, standard operating procedures, and tools
Translate People & Culture strategy and policies into efficient operational workflows
Act as a trusted operational counterpart within People & Culture and enable the function to scale

Benefits

Remote First work environment
Hardware for home office
Budget for ergonomic home office equipment after probation period
Flexible working hours with core hours from 9:00 to 12:00
Workation Worldwide program (up to 60 days per year remotely from anywhere within +/-4 hours of German time zone)
Benefits à la carte through Probonio (meal subsidies, childcare support, vouchers, Urban Sports Club membership)
32 days of paid vacation per year
Christmas Eve and New Year's Eve off
Culture Day (a day off for personally important occasions)
Shared Success Plan (company-wide bonus)
Electric vehicle leasing through FINN JobAuto
Bike leasing
Team events (in-person meetings once per tertial)
Urban Sports Club membership
Life coaching programs
Dog-Friendly Headquarters
20% contribution to company pension plan
Access to corporate benefits portal