Team Services Coordinator

Fanatics Commerce•Easton, PA

4d•Hybrid

About The Position

The Coordinator, Team Services supports the day-to-day execution of MLB league and club partner commitments. The role coordinates with Merchandising, Operations, Events, Finance, and other functional teams to ensure deliverables are completed on time and to standard. It serves as an operational connection between Fanatics Commerce, MLB, and club stakeholders by maintaining trackers, supporting communication, and driving readiness across outfitting, events, launches, and seasonal activities. The role is expected to deliver business and fan impact through BOLD leadership and execution excellence, using data, automation, and AI-enabled insights. The position supports partner readiness and communication, maintains accurate records of commitments and timelines, and prepares meeting materials, recaps, and status updates. It identifies and escalates execution risks, contributes to process improvements, and manages multiple priorities with accuracy, reliability, and consistent follow-through. The role is based at the company office in Easton, Pennsylvania, under a hybrid work policy requiring in-office presence Tuesday through Thursday.

Requirements

Strong organizational and project-management skills, including the ability to maintain trackers, timelines, and action-item logs across multiple concurrent workstreams.
Ability to manage competing priorities in a fast-paced, deadline-driven environment with attention to detail and consistent follow-through.
Strong written and verbal communication skills, including preparing meeting materials, recaps, status updates, and partner-facing correspondence.
Comfort working cross-functionally with internal teams and external stakeholders, including league and club partners.
Ability to identify execution risks, escalate issues appropriately, and support continuous improvement of operational processes.
Curiosity and adaptability in adopting new technologies and ways of working.

Nice To Haves

Experience in sports, retail, licensing, merchandising, or partner services.
Strong interest in MLB and the broader sports industry.

Responsibilities

Coordinate across Merchandising, Operations, Events, Finance, and other teams to align priorities, resolve dependencies, and keep MLB and club deliverables on track.
Coordinate communication and follow-through between internal stakeholders and MLB and club contacts.
Contribute to process documentation, shared trackers, and consistent status reporting.
Support outfitting, event, launch, and seasonal readiness activities for MLB clubs, players, and staff.
Maintain accurate partner commitments and timelines.
Prepare meeting materials, recaps, partner communications, and status updates.
Identify execution risks, escalate issues appropriately, and propose practical solutions.
Support continuous improvement of Team Services processes and workflows, including efforts to streamline coordination, reporting, and communication.
Maintain project trackers, action-item logs, and partner-commitment records accurately and consistently.
Manage multiple concurrent priorities and deliverables in a fast-paced environment while meeting deadlines and maintaining quality.
Follow through on commitments and flag progress updates or items requiring escalation or decisions.
Apply AI, technology, data, and digital tools to improve efficiency, inform decisions, and enhance outcomes.