Team Services Coordinator

Fanatics Commerce•Easton, PA

3d•Hybrid

About The Position

The Coordinator, Team Services supports the day-to-day execution of MLB league and club partner commitments. The role coordinates across Merchandising, Operations, Events, Finance, and other functional teams to ensure deliverables are completed on time and to standard. It serves as an operational connection between Fanatics Commerce, MLB, and club stakeholders by maintaining trackers, supporting communication, and driving readiness for outfitting, events, launches, and seasonal activities. The position contributes to team, fan, and partner outcomes by coordinating priorities and dependencies, maintaining accurate commitments and timelines, preparing meeting materials and status updates, identifying and escalating execution risks, and supporting continuous improvement of Team Services workflows. The role is expected to use AI, data, and digital tools to improve efficiency, quality, and performance, and to adapt to new technologies and ways of working. The primary place of performance is the company's Easton, Pennsylvania office under its current hybrid work policy. The role currently requires in-office presence Tuesday, Wednesday, and Thursday.

Requirements

Strong organizational and project-management skills, including demonstrated ability to maintain trackers, timelines, and action item logs across concurrent workstreams.
Ability to manage competing priorities in a fast-paced, deadline-driven environment with attention to detail and follow-through.
Strong written and verbal communication skills, including preparing meeting materials, recaps, status updates, and partner-facing correspondence.
Comfort working cross-functionally with internal teams and external league and club stakeholders.
Ability to identify execution risks, escalate issues appropriately, and support operational process improvement.
Curiosity and adaptability in adopting new technologies and ways of working.

Nice To Haves

Experience in sports, retail, licensing, merchandising, or partner services.
Strong interest in MLB and the broader sports industry.

Responsibilities

Coordinate with Merchandising, Operations, Events, Finance, and other teams to align priorities, resolve dependencies, and keep MLB and club deliverables on track.
Serve as a coordination point for internal stakeholders and external MLB and club contacts, maintaining clear communication and follow-through.
Contribute to process documentation, shared trackers, and status reporting.
Support outfitting, event, launch, and seasonal readiness activities for MLB clubs and their players and staff.
Maintain accurate partner commitments and timelines.
Prepare meeting materials, recaps, status updates, and partner-facing communications.
Identify execution risks, escalate issues appropriately, and propose practical solutions.
Support continuous improvement of Team Services processes and workflows, including opportunities to improve efficiency and reduce friction.
Maintain project trackers, action item logs, and partner commitment records accurately and consistently.
Manage concurrent priorities and deadlines while maintaining quality and attention to detail.
Follow through on commitments and prepare organized reporting that reflects progress and flags items requiring escalation or decisions.
Apply AI and technology, and use data and digital tools, to improve efficiency, inform decisions, and enhance performance.
Contribute ideas and observations to help Team Services scale with a growing portfolio of MLB and club partnerships.