Team Members

Joe's Kwik Mart (CrossAmerica Partners)•Cranston, RI
•Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience by offering prompt, friendly, and knowledgeable service. The position is based in a fast-paced, friendly retail environment, with day, evening, and overnight shifts available and flexible schedules.

Requirements

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Basic math skills and cash handling experience.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Reliable and punctual, with a strong work ethic.
  • Ability to stand for extended periods, up to 8 hours per shift.
  • Ability to lift boxes and products up to 50 pounds, frequently lift 10–25 pounds, and carry items across the store.
  • Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk throughout the store and between departments regularly.
  • Ability to handle cash, operate registers, and bag items efficiently.
  • Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
  • Comfort working in cold environments, including freezers and refrigerators, while restocking products.
  • Mental focus and stamina to perform physical tasks consistently and efficiently throughout a shift.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Greet customers with a positive and friendly attitude.
  • Help customers locate products and make purchasing decisions.
  • Promote and recommend products using current knowledge of promotions, discounts, and new arrivals.
  • Upsell and cross-sell items to increase store sales.
  • Operate the cash register, handle cash, provide correct change, accept credit card payments, and process transactions accurately and securely.
  • Ensure sales records are accurate and balances are correct at the end of each shift.
  • Restock shelves, refrigerators, and displays as needed.
  • Clean and sanitize aisles, counters, bathrooms, and other store areas.
  • Assist with inventory control, including receiving, stocking, and rotating merchandise.
  • Report low stock levels to the store manager and assist with inventory counts.
  • Monitor the store for security issues, theft, or suspicious activity.
  • Follow safety protocols and procedures to protect customers and staff.
  • Work with other team members to meet store goals and improve the customer experience.
  • Follow directions from store managers and supervisors to support daily operations.
  • Perform seasonal snow removal as needed.
  • Handle emergency situations and work alone when required.

Benefits

  • Health insurance for full-time team members; part-time team members may also be eligible.
  • Vacation for full-time team members.
  • Holiday pay for full-time team members; part-time team members are also eligible for paid holidays.
  • 401(k) with employer match for full-time and part-time team members.
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