Team Members

Zoomerz (CrossAmerica Partners)•Morristown, TN
•Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience by offering prompt, friendly, and knowledgeable service. Team Members work with colleagues and follow directions from store managers and supervisors to meet store goals and support daily operations.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Basic math skills and cash handling experience.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Reliability, punctuality, and a strong work ethic.
  • Ability to stand for extended periods, up to 8 hours per shift.
  • Ability to lift boxes and products weighing up to 50 lbs.; lifting 10–25 lbs. is frequent, and carrying items across the store is required.
  • Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
  • Ability to walk throughout the store and between departments regularly.
  • Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
  • Ability to work in cold environments, including freezers and refrigerators.
  • Mental focus and stamina to perform physical tasks consistently throughout a shift.
  • Ability to work alone.

Nice To Haves

  • Previous retail or customer service experience.
  • Open availability.

Responsibilities

  • Greet customers with a positive and friendly attitude.
  • Help customers locate products and make purchasing decisions.
  • Promote and recommend products by staying informed about promotions, discounts, and new arrivals.
  • Upsell and cross-sell items to increase store sales.
  • Operate the cash register, handle cash, provide correct change, process credit card payments, and complete sales transactions accurately and securely.
  • Ensure sales records are accurate and balances are correct at the end of each shift.
  • Restock shelves, refrigerators, and displays as needed.
  • Clean and sanitize the store, including aisles, counters, and bathrooms.
  • Assist with inventory control, including receiving, stocking, and rotating merchandise.
  • Report low stock levels to the store manager and assist with inventory counts.
  • Monitor the store for security issues, theft, or suspicious activity.
  • Follow safety protocols and procedures to protect customers and staff.
  • Work with other team members to meet store goals and improve the customer experience.
  • Follow directions from store managers and supervisors to support daily operations.
  • Perform seasonal snow removal as needed.
  • Handle emergency situations and work alone when required.

Benefits

  • Weekly pay.
  • Full-time team members: health insurance, vacation, holiday pay, 401(k) with employer match, and other benefits.
  • Part-time team members: 401(k) with employer match and paid holidays; may also be eligible for health insurance.
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