Team Members

Joe's Kwik Mart (CrossAmerica Partners)•Cleveland, OH
•Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience by offering prompt, friendly, and knowledgeable service. The position offers flexible schedules across mornings, afternoons, and evenings, with part-time work available and open availability considered a plus. Weekly pay is offered, with starting pay of $14 per hour.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Basic math skills and cash-handling experience.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Reliable and punctual, with a strong work ethic.
  • Ability to stand for extended periods, up to 8 hours during shifts.
  • Ability to lift boxes and products weighing up to 50 pounds; frequently lift 10–25 pounds and carry items across the store.
  • Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store and between departments.
  • Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
  • Ability to work in cold environments, including freezers and refrigerators, while restocking.
  • Ability to maintain the focus and stamina needed to perform physical tasks throughout a shift.
  • Ability to handle emergency situations and work alone.

Nice To Haves

  • Previous retail or customer service experience.
  • Open availability.

Responsibilities

  • Greet customers positively and assist them in locating products and making purchasing decisions.
  • Maintain up-to-date knowledge of promotions, discounts, and new arrivals; recommend products and upsell or cross-sell items.
  • Operate the cash register and accurately and securely process cash, credit card, and other sales transactions, including providing correct change.
  • Ensure sales records are accurate and balances are correct at the end of each shift.
  • Restock shelves, refrigerators, and displays as needed.
  • Clean and sanitize aisles, counters, bathrooms, and other store areas.
  • Assist with inventory control by receiving, stocking, and rotating merchandise; report low stock and assist with inventory counts.
  • Monitor the store for security issues, theft, or suspicious activity.
  • Follow safety protocols and procedures to protect customers and staff.
  • Work with other team members to meet store goals and improve the customer experience.
  • Follow directions from store managers and supervisors to support daily operations.
  • Perform seasonal snow removal as needed and respond to emergency situations.

Benefits

  • Competitive benefits package for full-time team members, including health insurance, vacation, holiday pay, and a 401(k) with employer match.
  • Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
  • Weekly pay.
  • Starting pay of $14 per hour.
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