Espanola Team Member PT

CHAMPION XPRESS CAR WASH•Espanola, NM

8d•$14 - $16•Onsite

About The Position

The Team Member supports car wash operations at the Espanola location. The role involves safely preparing and guiding vehicles through the wash process, assisting guests, providing vacuum service, maintaining the facility and equipment, and completing operational and closing tasks. Team Members are expected to follow safety procedures, participate in training and team meetings, and contribute to operational KPIs and guest and membership success. The position is part time and eligible for cash and digital tips.

Requirements

Knowledge of property safety and layout, including what not to wash and car wash tunnel equipment.
Knowledge of emergency stop locations and membership management.
Fluency in the LEAP Conflict Resolution process.
Ability to work in all weather conditions, including cold, heat, wet conditions, rain, and snow.
Ability to lift up to 50 pounds.
Ability to remain on one's feet throughout the day and work outside.
Adherence to company policies, procedures, safety standards, and codes of conduct.

Responsibilities

Greet guests as they approach the car wash tunnel and engage with each guest using the 4 Steps of Service.
Safely guide and load each vehicle according to its size; inspect vehicles before washing and prepare them for the wash process, including using a bug prep gun and removing mud from wheel wells when appropriate.
Communicate key vehicle information and equipment retractions to the crew, and support license plate recognition and RFID sticker reads.
Make key adjustments to car wash equipment and handle tunnel incidents effectively and safely.
Provide vacuum service and observe the vacuum area to support guest satisfaction.
Explain the three single-wash packages, inform retail guests about memberships, present the company’s Difference, and support member visit success.
Train new Team Members using approved training modules.
Complete the nightly close-down checklist and daily shift report, and learn to safely open and close the car wash with leadership.
Maintain a clean, organized car wash facility, including equipment, walls, trenches, vacuums, trash cans, and the lot.
Safely use ladders and engage the emergency stop while cleaning; learn backroom safety and equipment practices.
Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
Attend mandatory training sessions and team meetings and cleaning.
Complete other duties assigned by management.