Seasonal Part Time Team Member

Michaels Stores•Tarentum, PA
•Onsite

About The Position

The Seasonal Part Time Team Member provides friendly customer service, helps customers locate products and find solutions, and ensures a fast, friendly checkout experience. The role also supports store operations through truck unloading, stocking, planogram work, merchandise recovery, and maintaining store standards. Team Members may assist with online order fulfillment, rewards and credit card enrollments, customer surveys, safety and shrink programs, and custom framing sales and production. Other duties may be assigned.

Requirements

  • Must be at least 16 years old.
  • Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer (VOC) survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised, in-stock store.
  • Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Interact respectfully with others, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model for other Team Members.
  • Cross-train in custom framing sales and production.
  • Perform other duties as assigned.

Benefits

  • Eligible team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and voluntary insurance options.
  • All team members enjoy employee discounts and access to partner discount programs.
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