Part time Seasonal Team Member

Michaels • Livonia, MI

10d • Onsite

About The Position

The Part Time Seasonal Team Member delivers friendly customer service, helps customers find products and solutions, and provides a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, merchandise recovery, planogram and ad-set duties, and omnichannel processes such as Buy Online Pickup in Store and Ship From Store. Team Members maintain store standards, support safety and shrink programs, follow company policies and procedures, and interact respectfully with customers and colleagues. The position is cross-trained in Custom Framing sales and production, with other duties assigned as needed.

The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. The role requires standing for long periods, moving around the store, and regularly bending, lifting, carrying, reaching, and stretching. It may involve lifting heavy boxes and accessing high shelves using a ladder or similar equipment. The frame shop contains a glass cutter and heat press.

Applicants in the U.S. must meet applicable federal, state, and local legal requirements. Team Members in this role must be at least 16 years old. Michaels provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods and move throughout the store.
• Ability to regularly bend, lift, carry, reach, and stretch.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed