Seasonal Part time team member
About The Position
The Seasonal Part-Time Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast and friendly checkout experience. The role also supports store operations, including truck unloading, stocking, planogram processes, merchandise recovery, and maintaining an in-stock, well-merchandised store. Team Members assist with omnichannel fulfillment, shrink and safety programs, and company policies and procedures. The position includes cross-training in Custom Framing sales and production, as well as other duties as assigned. This role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Physical requirements include standing for extended periods, moving throughout the store, bending, lifting, carrying, reaching, stretching, and lifting heavy boxes or accessing high shelves with a ladder or similar equipment. Michaels requires team members in this role to be at least 16 years old.
Requirements
- Be at least 16 years old.
- Be able to remain standing for long periods and move throughout the store.
- Be able to bend, lift, carry, reach, and stretch regularly.
- Be able to lift heavy boxes and access high shelves using a ladder or similar equipment.
- Work hours include nights, weekends, and early mornings.
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Nice To Haves
- Retail and/or customer service experience preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide a fast and friendly checkout experience and handle cash according to standards.
- Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
- Support shrink and safety programs.
- Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
- Project a positive image and serve as a role model for other Team Members.
- Cross-train in Custom Framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
