Part-Time Seasonal Team Member
About The Position
The Part-Time Seasonal Team Member provides friendly customer service, helps customers locate products and find solutions, and delivers a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram processes, merchandise recovery, and general store maintenance. Team members may also assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes, participate in in-stock optimization and ad-set duties, and support shrink and safety programs. The position is based in a public retail store in McAllen, Texas, and includes cross-training in Custom Framing sales and production. Michaels requires team members in this role to be at least 16 years old. Retail and/or customer service experience is preferred.
Requirements
- Must be at least 16 years old.
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail and/or customer service experience preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide a fast and friendly checkout experience and follow cash-handling standards.
- Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery, to support a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
- Support shrink and safety programs.
- Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
- Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, and promote the organization’s vision and values.
- Cross-train in Custom Framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility
- Employee Assistance Program
- Medical coverage, depending on position and eligibility
- Dental coverage, depending on position and eligibility
- Vision coverage, depending on position and eligibility
- Telemedicine services
- Flexible spending accounts
- Commuter benefits
- Tuition assistance
- Adoption assistance
- Voluntary insurance options
- Employee discounts
- Partner discount programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
