Team Members

Stop In (CrossAmerica Partners)•Covington, VA
•Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and helps ensure efficient store operations. The role contributes to a positive customer experience through prompt, friendly, and knowledgeable service. The position offers part-time work with flexible schedules across morning, afternoon, and evening shifts; open availability is a plus. Pay is weekly, starting at $13 per hour.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Basic math skills and cash-handling experience.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Reliability, punctuality, and a strong work ethic.
  • Ability to stand for extended periods, up to 8 hours during shifts.
  • Ability to lift boxes and products up to 50 pounds, frequently lift 10–25 pounds, and carry items across the store.
  • Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk throughout the store.
  • Ability to perform repetitive tasks, work in cold environments such as freezers and refrigerators, handle emergency situations, and work alone.

Nice To Haves

  • Previous retail or customer service experience.
  • Open availability.

Responsibilities

  • Greet customers positively and assist them with locating products and making purchasing decisions.
  • Maintain up-to-date knowledge of promotions, discounts, and new arrivals; recommend products and upsell or cross-sell items.
  • Operate the cash register, handle cash and payments, process transactions accurately and securely, and ensure sales records balance at the end of each shift.
  • Restock shelves, refrigerators, and displays.
  • Clean and sanitize store areas, including aisles, counters, and bathrooms.
  • Assist with inventory receiving, stocking, rotation, and counts, and report low stock to the store manager.
  • Monitor the store for security issues, theft, or suspicious activity.
  • Follow safety protocols and procedures.
  • Work with other team members to meet store goals and improve the customer experience.
  • Follow directions from store managers and supervisors to support daily operations.
  • Perform seasonal snow removal as needed and respond to emergency situations.

Benefits

  • Full-time team members: health insurance, vacation, holiday pay, and 401(k) with employer match.
  • Part-time team members: 401(k) with employer match and paid holidays; may also be eligible for health insurance.
  • Weekly pay.
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