Team Members

Joe's Kwik Mart (CrossAmerica Partners)•Scranton, KS
•Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. This role helps create a positive shopping experience by offering prompt, friendly, and knowledgeable service. The position requires working in a fast-paced retail environment and may involve working alone, handling emergency situations, and performing seasonal snow removal as needed.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Basic math skills and cash-handling experience.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Reliable and punctual, with a strong work ethic.
  • Ability to stand for extended periods, up to 8 hours per shift.
  • Ability to lift boxes and products up to 50 pounds, frequently lift 10–25 pounds, and carry items across the store.
  • Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store and between departments.
  • Ability to perform repetitive tasks such as scanning items, restocking, and organizing products.
  • Ability to work in cold environments, including freezers and refrigerators, when restocking products.
  • Mental focus and stamina to perform physical tasks consistently and efficiently throughout a shift.
  • Ability to handle cash, operate registers, and bag items efficiently.
  • Ability to handle emergency situations and work alone.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Greet customers with a positive and friendly attitude.
  • Help customers locate products and make purchasing decisions.
  • Recommend and promote store products by staying informed about current promotions, discounts, and new arrivals.
  • Upsell and cross-sell items to increase store sales.
  • Operate the cash register; handle cash and card payments; provide correct change; and process sales accurately and securely.
  • Ensure sales records are accurate and balances are completed at the end of each shift.
  • Restock shelves, refrigerators, and displays as needed.
  • Clean and sanitize aisles, counters, bathrooms, and other store areas.
  • Assist with inventory control, including receiving, stocking, and rotating merchandise.
  • Report low stock levels to the store manager and assist with inventory counts.
  • Monitor the store for security issues, theft, or suspicious activity.
  • Follow safety protocols and procedures to protect customers and staff.
  • Work with other team members to meet store goals and improve the customer experience.
  • Follow directions from store managers and supervisors to support daily operations.
  • Perform seasonal snow removal as needed.
  • Handle emergency situations and work alone when required.

Benefits

  • Full-time team members: health insurance, vacation, holiday pay, 401(k) with employer match, and other benefits.
  • Part-time team members: 401(k) with employer match and paid holidays; may also be eligible for health insurance.
  • Weekly pay.
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