Team Members
About The Position
CrossAmerica Partners operates convenience stores and distributes motor fuels across 34 states. The Team Member provides customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience by providing prompt, friendly, and knowledgeable assistance. Team Members follow direction from store managers and supervisors and work with colleagues to meet store goals and improve the customer experience. The position involves assisting customers, promoting merchandise, completing sales transactions, restocking and tracking inventory, maintaining a clean and safe store, and monitoring for security concerns. It also requires physical activity throughout shifts, including standing, walking, lifting and carrying products, reaching, and occasionally working in cold areas or removing snow as needed. The position may require working alone and handling emergencies. The employer states that full-time team members receive a competitive benefits package that includes health insurance, vacation, holiday pay, and a 401(k) with employer match. Part-time team members are eligible for a 401(k) with employer match and paid holidays and may also be eligible for health insurance.
Requirements
- High school diploma or equivalent.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Basic math skills and cash-handling experience.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Reliability, punctuality, and a strong work ethic.
- Ability to stand for extended periods, up to 8 hours during shifts.
- Ability to lift boxes and products weighing up to 50 pounds; frequently lift 10–25 pounds; and carry items across the store.
- Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
- Ability to walk regularly throughout the store and between departments.
- Ability to handle cash, operate registers, and bag items efficiently.
- Comfort with repetitive tasks such as scanning items, restocking, and organizing products.
- Ability to work in cold environments, including freezers and refrigerators, when restocking products.
- Mental focus and stamina to perform physical tasks consistently and efficiently throughout a shift.
- Ability to work alone and handle emergency situations.
Nice To Haves
- Previous retail or customer service experience.
Responsibilities
- Greet customers with a positive and friendly attitude.
- Help customers locate products and make purchasing decisions.
- Maintain current knowledge of promotions, discounts, and new arrivals to recommend store products.
- Upsell and cross-sell items to increase store sales.
- Operate the cash register; handle cash and provide correct change; accept credit card payments; and process transactions accurately and securely.
- Ensure sales records are accurate and balances are correct at the end of each shift.
- Restock shelves, refrigerators, and displays as needed.
- Clean and sanitize aisles, counters, bathrooms, and other store areas.
- Assist with inventory control, including receiving, stocking, and rotating merchandise.
- Report low stock levels to the store manager and assist with inventory counts.
- Monitor the store for security issues, theft, or suspicious activity.
- Follow safety protocols and procedures to protect customers and staff.
- Work with other team members to meet store goals and improve the customer experience.
- Follow directions from store managers and supervisors to support daily operations.
- Perform seasonal snow removal as needed and handle emergency situations.
Benefits
- Full-time team members receive health insurance, vacation, holiday pay, and a 401(k) with employer match, among other benefits.
- Part-time team members are eligible for a 401(k) with employer match and paid holidays and may also be eligible for health insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
