Part time seasonal Team Member

Michaels•Encinitas, CA

19h•Onsite

About The Position

The Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram tasks, merchandise recovery, store maintenance, and inventory processes. Team Members also assist with online order fulfillment, promote Rewards and Private Label Credit Card programs, and support safety, shrink, and compliance programs. The position includes cross-training in Custom Framing sales and production and other duties as assigned. This work takes place in a public retail store. Public areas are climate controlled; some stock rooms may not be. Outdoor work may be assigned when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The position requires standing for extended periods, moving throughout the store, bending, lifting, carrying, reaching, stretching, and accessing high shelves by ladder or similar equipment.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves by ladder or similar equipment.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures and company programs, policies, and standards to support compliance with applicable laws and requirements.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.