Team Member - Clean Express Auto Wash

Express Wash Concepts • Warrensville Heights, OH

5d • Onsite

About The Position

As a Team Member at Clean Express Auto Wash, you will provide exceptional customer service and support sales by engaging potential customers, explaining monthly Unlimited Wash Club packages, and upselling products. The position offers a starting pay of $15.00 per hour and opportunities for advancement into leadership roles. Clean Express Auto Wash describes its services as fast and eco-friendly and emphasizes customer care, community involvement, and team member development.

Requirements

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Ability to stand and move throughout the site for an entire shift in a fast-paced environment.
• Ability to work outdoors in all weather conditions.
• Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
• Positive attitude, willingness to take direction, and professional appearance.
• Ability to follow safety guidelines and wear required safety equipment.

Responsibilities

• Educate customers about the benefits of the Unlimited Wash Club.
• Greet customers and create positive first impressions that exceed expectations.
• Engage with customers before and after the wash to ensure satisfaction.
• Perform accurate quality control checks.
• Follow safety protocols and standard operating procedures.
• Address customer escalations calmly and professionally.
• Operate basic retail equipment, including computers and point-of-sale systems.
• Pitch memberships to new customers.
• Learn the wash process and equipment.
• Perform other related duties as assigned.

Benefits

• Pay increases tied to training and skill development.
• Recognition programs.
• Ongoing training and professional development.
• Unlimited Wash Club membership.
• 50% off retail items.
• Company-provided uniforms.
• Paid vacation (per Employee Manual).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED