Highland Park Carwash Team Member

Sun Day Carwash•Los Angeles, CA

About The Position

Highland Park Car Wash is seeking energetic Hospitality & Tunnel Team Members who take pride in making customers’ days brighter. Team Members lead with warmth and kindness when interacting with customers and colleagues and help create a positive, upbeat environment. They greet customers enthusiastically, provide service that exceeds expectations, and help customers have fun and leave the carwash feeling renewed and proud. Team Members are empowered to find ways to make each customer’s day. The role includes hospitality and point-of-sale tasks as well as hands-on work preparing and guiding vehicles through the carwash. Team Members help maintain a clean, organized facility and a safe environment for customers and coworkers. The employer is looking for both full-time and part-time employees and requires availability for a varied, flexible schedule to meet business needs.

Requirements

Excellent interpersonal and communication skills.
Ability to think on your feet and react to customer preferences.
Availability to work a varied, flexible schedule to meet business needs.
Ability to work outdoors on your feet for several hours at a time.

Responsibilities

Work the point of sale.
Greet and check in carwash guests.
Sell carwashes, memberships, and merchandise.
Explain the differences between offerings to customers.
Visually inspect cars before they enter the carwash.
Remain attentive and maintain a safe environment for customers and coworkers.
Complete daily checklists to keep the facility clean and organized.
Scrub and pre-wash cars before they enter the carwash tunnel.
Guide cars onto the carwash conveyor.
Ensure customers put their cars in neutral, turn off windshield wipers, take their feet off the brake, and take their hands off the steering wheel once the car is loaded on the conveyor.
Address customer concerns politely and professionally.
Give customers information about carwash packages and club memberships.
Complete daily checklists to keep the carwash facility clean.