Seasonal Team Member - $16

Regal Theatres • Eugene, OR

7d

About The Position

Team members are classified based on individual theatre needs and/or employee availability as part-time fixed employees whose primary responsibility is ensuring guests receive exceptional service. Team members may be scheduled to work in the Concession Stand, Door, or as an Usher. This is a seasonal position with a target end date of 1/7/27.

Duties vary by assignment and include regular, consistent attendance; responding to emergency situations when called upon; general cleaning; and compliance with the company dress code. Concession duties include operating the POS system and handling cash, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession inventory; promoting the Regal Crown Club; operating, preparing, and cleaning concession equipment; suggestive selling; and complying with food-safety laws and break and meal-period laws. Where applicable, employees must maintain required alcohol certification and training, and meet legal age requirements to sell or serve alcohol. Employees must read and understand training materials covering topics such as sexual harassment and discrimination.

Usher duties include tearing and collecting tickets, directing patrons, inspecting backpacks and packages when applicable, managing crowds, helping guests find seats, enforcing the MPAA rating system, and inspecting auditoriums for picture and sound quality, content theft, and safety. Ushers report problems or unusual situations to management, perform auxiliary concession sales as directed, clean auditoriums and other theatre areas, monitor vending equipment, and assist with assigned opening and closing duties.

Successful performance requires completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion. Employees must communicate effectively, perform calculations accurately, identify and evaluate problems, draw evidence-based conclusions, work under pressure, and set goals and priorities. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• Complete the cast certification program as a cast member and as a box office cashier, or be progressing toward completion.
• If assigned alcohol sales or service duties, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Possess good public-speaking and listening skills and communicate clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
• Take action beyond what is necessarily called for and perform under pressure or opposition.
• Communicate effectively with customers, coworkers, and management.
• Establish goals, budget time, and set priorities.
• Meet the stated physical demands, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the company dress code.
• Operate the POS system and accurately handle cash, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession stock inventory.
• Promote the Regal Crown Club program.
• Operate, prepare, and clean concession-related equipment.
• Use upselling and suggestive-selling techniques.
• Comply with food-safety laws and applicable break and meal-period laws.
• Maintain required alcohol certification and training when applicable; sell or serve alcohol only when of legal age.
• Read and understand required training materials, including those covering sexual harassment and discrimination.
• Tear tickets, collect and deposit ticket stubs, and direct patrons to auditoriums.
• Inspect backpacks and packages when applicable.
• Manage crowd control and assist guests in finding seats.
• Enforce the MPAA rating system.
• Inspect auditoriums for picture and sound quality, content theft, and a safe environment.
• Report problems, discrepancies, and unusual situations to management.
• Perform in-auditorium auxiliary concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
• Monitor theatre vending equipment for cleanliness and proper operation.
• Assist with opening and closing duties as assigned by management.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed