Seasonal Team Member - $16

Regal•Eugene, OR

About The Position

Team members are classified according to theatre needs and employee availability as part-time fixed employees whose primary responsibility is ensuring guests receive exceptional service. Team members may be scheduled to work in the Concession Stand, Door, or as an Usher. This is a seasonal position with a target end date of 1/7/27. The role includes regular attendance, responding to emergency situations when called upon, general cleaning, and compliance with the company dress code. Depending on the assignment, duties may include concession sales and equipment operation, ushering and guest assistance, auditorium and facility cleaning, and supporting theatre opening and closing activities.

Requirements

  • Complete each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Complete the cast certification program as a cast member and as a box office cashier, or be making progress toward completion.
  • If assigned alcohol sales or service where applicable, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Have good public-speaking, listening, and clear, direct response skills.
  • Perform calculations quickly and accurately and identify and correct errors.
  • Identify problems, gather relevant data, recognize possible causes and alternatives, and reach evidence-based conclusions.
  • Take action beyond what is necessarily called for and perform under pressure and/or opposition.
  • Communicate effectively with customers, co-workers, and management.
  • Establish goals, budget time, and set priorities to achieve objectives.
  • Meet the role’s physical demands, including frequent standing, walking, sitting, hand use, reaching, and talking or hearing; occasional climbing or balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.

Responsibilities

  • Maintain regular and consistent attendance.
  • Handle emergency situations when called upon.
  • Perform general cleaning duties and comply with the company dress code.
  • Operate the POS system and handle cash drawers, credit cards, travelers’ checks, gift cards, redeemed coupons, and concession stock inventory accurately.
  • Promote the Regal Crown Club program and use up-selling or suggestive-selling techniques.
  • Operate, prepare, and clean concession equipment.
  • Comply with local, state, and federal food-safety laws and laws concerning breaks and meal periods.
  • Keep required alcohol certification and training current where applicable; sell or serve alcohol only when legally eligible.
  • Read and understand training materials, including materials covering sexual harassment and discrimination.
  • Tear tickets, collect and deposit appropriate ticket stubs, and direct patrons to auditoriums.
  • Inspect backpacks and packages when applicable.
  • Manage crowd control and help guests find seats when necessary.
  • Enforce the MPAA rating system.
  • Conduct in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe, quality environment.
  • Report problems, discrepancies, or unusual situations to management.
  • Perform in-auditorium auxiliary concession sales as directed by management.
  • Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside auditoriums.
  • Monitor the cleanliness and operation of theatre vending equipment.
  • Assist with opening and closing duties as assigned by management.

Benefits

  • Free movie passes at any Regal location.
  • Discounted concessions at any Regal location.
  • Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.
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