Team Member Front of House

Costa Vida•Colorado Springs, CO

About The Position

Front of House Team Members serve as ambassadors of Costa Vida and help maintain a smooth working environment by stepping in where needed. The role may include cashier, lobby, line cook, expeditor, salad, drive-through, to-go, runner, flat top, char grill, dishwasher, tortilla, cold prep, and other assigned non-management duties. Team Members ensure their assigned stations meet business standards and can serve menu items appropriately, prioritize guests, prepare food safely according to Costa Vida standards, and work across multiple positions as needed. With management assistance, they may learn and perform several roles during a shift. The position also supports catering orders, food deliveries, and coordinated, timely kitchen production.

Requirements

  • Food Handler permit.
  • Proven experience as a cook, preferably in a bulk or high-volume kitchen environment.
  • Strong knowledge of food preparation techniques and safety standards.
  • Ability to follow recipes and instructions accurately.
  • Ability to weigh and measure food accurately.
  • Excellent time management and ability to multitask in a busy kitchen.
  • Strong communication skills and a team-oriented attitude.
  • Ability to stand for long periods and lift items up to 50 lbs.
  • Ability to work in a hot, fast-paced kitchen environment.
  • Ability to deal with varied situations under limited standardization and interpret instructions.
  • Ability to perform basic math.
  • Ability to read varied written materials and prepare memos and reports using proper punctuation, spelling, and grammar.
  • Ability to communicate distinctly, with appropriate pauses, emphasis, pronunciation, and variation in word order.

Responsibilities

  • Ensure the assigned position meets business standards and can appropriately serve menu items.
  • Greet guests, prioritize their needs, serve with a smile, and make eye contact.
  • Prepare food safely and according to Costa Vida standards, menu builds, and recipes.
  • Clean and sanitize the workstation appropriately.
  • Input data into a food safety checklist system when required.
  • Work multiple assigned positions and learn or perform different roles during a shift.
  • Perform related duties as required or assigned.
  • Assist with packaging and delivering catering orders.
  • Assist with receiving and organizing food deliveries.
  • Coordinate with other kitchen staff to support food production and timely order delivery.
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