Team Manager - Cheektowaga, NY

Panera Bread•Cheektowaga, NY

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run effective shifts, develop team members, and maintain Panera’s standards. The role focuses on guest satisfaction, team leadership, food safety, and supporting a welcoming culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Any offer is conditional upon a background check.

Requirements

Must be at least 18 years old.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification, or the ability to obtain certification.
Ability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
Offer is conditional upon the results of a background check.

Nice To Haves

At least 1 year of restaurant management experience is preferred.

Responsibilities

Ensure guests are delighted by the quality of the food, service, and staff.
Build engaging relationships that encourage long-term guest loyalty.
Lead, manage, and develop team members through coaching, inspiration, and motivation to meet goals for sales, speed, order accuracy, and guest experience; recognize their achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.