Team Manager- Suffolk, VA

Panera Bread•Suffolk, VA

About The Position

The Team Manager is part of Panera’s bakery-cafe leadership team and helps run successful shifts, support team development, and maintain guest-facing standards. The role focuses on delivering quality food and service, creating loyal guest relationships, coaching and developing team members, supporting hiring, and maintaining food safety standards. Team Managers are expected to contribute to a culture of warmth, belonging, growth, and trust and to demonstrate Panera’s guiding values and behaviors.

Requirements

Must be at least 18 years old.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification or ability to obtain certification.
Ability to work flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
Any job offer is conditional on the results of a background check.

Nice To Haves

At least 1 year of restaurant management experience.

Responsibilities

Ensure guests are delighted with the quality of food, service, and staff.
Build engaging relationships that lead to long-term, loyal guests.
Lead, manage, coach, motivate, and develop team members to meet goals for sales, speed, order accuracy, and guest experience.
Recognize and celebrate team members’ achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Demonstrate Panera’s guiding values and behaviors by taking initiative, working as a team, learning and growing, finding solutions, having fun, celebrating success, and seeing the best in others.